Community Health Worker, Full Time, Day Shift

Nwregionalheart; Clearlake (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Adventist Health Clear Lake in Northern California is seeking a Community Health Worker to assist patients and families in navigating community services and health resources. You will advocate for health needs, provide screenings during outreach, and support staff in promoting healthy behaviors.

Under supervision, you will conduct intake interviews, enroll or refer patients, follow up by phone, visit homes, help with applications, and connect patients to transportation and local services.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution: Preferred

Responsibilities

• Assists in offering interpretation and translation services, provides culturally appropriate health education and information, assists people in receiving needed care, provides informal counseling and guidance on health behaviors. Establishes trusting relationships with patients and their families while providing general support and encouragement. Conducts intake interviews with patients, including enrolling and/or referring patients into local services.
• Follows-up with patients via phone calls, makes home visits and frequents other settings where patients can be found. Assists patients with completing applications and registration forms. Conducts eligibility determination, enrollment and follow-up with uninsured patients. Helps patients set personal goals and attend appointments. Applies developing/basic working knowledge and experience to the job.
• Helps patients connect with transportation resources. Exhibits excellent working relations with patients, visitors and staff, effectively communicating the organization’s mission. Works on routine assignments within defined parameters, established guidelines and precedents.
• Works closely with medical provider/s to help ensure patients have comprehensive and coordinated care. Follows patients from initial identification through closure. Follows established procedures and receives daily instructions on work.
• Provides consistent communication to management to evaluate patient/family status, ensuring provided information and reports clearly describe progress. Attends regular staff meetings, trainings and other meetings as requested.
• Performs other job-related duties as assigned.

Skills

Interpreting & translation

Health education

Counseling

Care coordination

Communication

Education

High School/GED

Associate’s/Technical Degree

CHW training program

Job description

Located in beautiful Northern California, Adventist Health Clear Lake has been a leading healthcare provider in Lake County since 1968. We are comprised of a 25-bed critical access hospital and provide primary and specialty care services at clinics throughout the area to best serve our community. Lake County is home to Clear Lake, California's largest natural freshwater lake, surrounded by charming small towns, beautiful mountains, vineyards and orchards. This area is perfect for outdoor enthusiasts, with some of the best bass fishing, rural trails for hiking and biking, all the while being only two hours from the San Francisco Bay Area, Sacramento Valley or Pacific Coast.

Job Summary:

Assists with helping patients and families navigate/access community services and other resources. Advocates for individual and community health needs and assists with providing direct services such as mammogram and diabetes screenings during community outreach activities. Supports staff in helping patients adopt healthy behaviors. Assists with promoting, maintaining and helping to improve the health of community patients and their families. Works under direct supervision. This position is represented by RCHEA.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Successful completion of a Community Health Worker formal training program from an accredited college, or other educational institution: Preferred

Essential Functions:

• Assists in offering interpretation and translation services, provides culturally appropriate health education and information, assists people in receiving needed care, provides informal counseling and guidance on health behaviors. Establishes trusting relationships with patients and their families while providing general support and encouragement. Conducts intake interviews with patients, including enrolling and/or referring patients into local services.
• Follows-up with patients via phone calls, makes home visits and frequents other settings where patients can be found. Assists patients with completing applications and registration forms. Conducts eligibility determination, enrollment and follow-up with uninsured patients. Helps patients set personal goals and attend appointments. Applies developing/basic working knowledge and experience to the job.
• Helps patients connect with transportation resources. Exhibits excellent working relations with patients, visitors and staff, effectively communicating the organization’s mission. Works on routine assignments within defined parameters, established guidelines and precedents.
• Works closely with medical provider/s to help ensure patients have comprehensive and coordinated care. Follows patients from initial identification through closure. Follows established procedures and receives daily instructions on work.
• Provides consistent communication to management to evaluate patient/family status, ensuring provided information and reports clearly describe progress. Attends regular staff meetings, trainings and other meetings as requested.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.