Community Health Worker- Field Middlesex County and Surrounding Area, NJ

4004 Aetna Medicaid Administrators; New Jersey; On-site; USD 25,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is hiring a Community Health Worker to conduct telephonic, virtual, and in-person outreach, manage a caseload, and support diabetes management with attention to social determinants of health.

The role serves Middlesex County, involves a 40-hour work week, and requires collaboration with interdisciplinary teams. Documentation of all interactions is required in designated systems, with a focus on culturally competent care.

Qualifications

• Experience in community health, social services, care management, or related field.
• Experience engaging with underserved or high-risk populations.
• Strong communication, interpersonal, and engagement skills.
• Ability to build trust and maintain relationships with diverse populations.
• Knowledge of community resources and SDoH services.
• Ability to manage a caseload and document activities accurately.
• Must live in Middlesex County or nearby.

Responsibilities

• Conduct telephonic, virtual, and face-to-face outreach and engagement with assigned members.
• Maintain an active caseload (up to ~30 members).
• Complete required screenings and assessments within required timeframes.
• Develop and implement individualized action plans with members and care teams.
• Provide education and support for Type 2 diabetes management and healthy behaviors.
• Identify gaps in care and support preventive services.
• Connect members to community resources addressing SDoH needs.
• Assist members in navigating healthcare services and appointments.
• Participate in interdisciplinary team meetings and case rounds.
• Document all interactions and interventions in required systems.
• Support member engagement in pilot initiatives and community events.
• Promote culturally competent care aligned with community needs.

Skills

Community health

Care management

Underserved populations

Communication skills

Diversity engagement

SDoH knowledge

Caseload management

Documentation

Education

High school diploma

Public Health / Social Work degree preferred

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Position: Community Health Worker

Location: Field 75% or more of the time in Middlesex County NJ

Schedule: Mon-Fri 08:0-05:00 PM EST

Position Responsibilities

• Conduct telephonic, virtual, and face-to-face outreach and engagement with assigned members.
• Maintain an active caseload (approximately up to 30 members), with engagement duration based on member needs.
• Complete required screenings and assessments, including initial engagement and health equity screeners within required timeframes.
• Develop and implement individualized action plans in collaboration with members and interdisciplinary care teams.
• Provide education and support related to Type 2 diabetes management, including medication adherence, nutrition, physical activity, and lifestyle behaviors.
• Identify and address gaps in care, supporting members in completing recommended preventive and follow-up services.
• Connect members to community-based resources addressing SDoH needs (e.g., food, housing, transportation) and ensure closed-loop referral follow-up.
• Assist members in navigating healthcare services, including scheduling and attending primary and specialty care appointments.
• Participate in interdisciplinary team meetings and case rounds to support care coordination.
• Document all member interactions, outreach attempts, and interventions in designated systems in accordance with program requirements.
• Support member engagement in pilot initiatives and services, including education programs, community events, and resource utilization.
• Promote positive member relationships and culturally competent care aligned with community needs.

Required Qualifications

• Experience working in community health, social services, care management, or related field.
• Experience engaging with underserved or high-risk populations.
• Strong communication, interpersonal, and engagement skills.
• Ability to build trust and maintain relationships with diverse populations.
• Knowledge of community resources and SDoH-related services.
• Ability to manage a caseload and document activities accurately.
• Must live in Middlesex County or nearby

License / Credential Requirements

Community Health Worker (CHW) Certification from the NJ Department of Health (or must obtain within 12 months of employment date).

Preferred Qualifications

• Lived experience or prior work supporting individuals with Type 2 diabetes or chronic conditions.
• Experience working within Medicaid or managed care environments.
• Bilingual or multilingual skills aligned with community served.
• Familiarity with care management systems and electronic health records.
• Knowledge of motivational interviewing, cultural competency, and trauma-informed care practices.

Education

High school diploma or equivalent required. Associate’s or Bachelor’s degree in Public Health, Social Work, or related field preferred.

Anticipated Weekly Hours

40

Pay Range

The typical pay range for this role is: $18.50 - $38.82. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Great benefits for great people: We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 11/21/2026.

Equal Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company Culture and Values

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.