Community Health Worker Emergency Department

Spectrum Health; Big Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

On‑demand pay program

Job summary

Corewell Health in Big Rapids, MI is seeking a Community Health Worker to provide peer support, education on wellness and self-management, and guidance for accessing community resources. You will conduct home visits, help coordinate care, and support families toward healthier outcomes.

The role emphasizes cultural competency, collaboration with care teams, and accurate documentation of assessments, plans, and program data.

Qualifications

• Required High School Diploma or equivalent and successful completion of paraprofessional CHW Training Program (Completion within 180 days from hire date)
• BLS certification within required timeframes (60–90 days) per ARC/US regulations
• Driver's license and eligible to drive to appointments

Responsibilities

• Participates in community events to promote health maintenance and disease prevention
• Conducts home visits to assess client and family needs
• Develops and implements care plans, monitors progress and evaluates goals
• Coordinates with clients, families and providers to ensure continuity of care
• Assists clients in accessing community resources and arranging appointments
• Mentors and advocates for clients to increase independence and skills

Skills

Community resources knowledge

Education

Associate degree or equivalent

Job description

Job Summary

Provides peer support and role modeling related to the improvement of life skills and health/wellness to individuals and their families during personal interactions including home visits, telephone calls, etc.

Instructs individuals and their families about wellness, chronic disease prevention and self-management.

Assists clients and their families with accessing appropriate community resources.

Assists with the coordination of group support programs and provides ongoing contact.

Cultural competency and shared-life experiences with client population is preferred.

Must have reliable transportation and be able to drive to and from appointments.

Essential Functions

Participates in community events and activities that promote the awareness of health maintenance and disease prevention.

Conducts home visits to determine client and family needs.

Assists with the development and implementation of care plans to meet identified needs and provides program services.

Follows up with clients, families, and community agencies to evaluate effectiveness of services provided and to develop a proactive plan for future needs.

Assists clients with arranging and keeping medical appointments.

Assists clients in accessing community resources such as food, clothing, shelter, and medical insurance.

Mentors, empowers and advocates for clients and families to help them increase independence and skills.

Refers patients with social, emotional, and other challenges to appropriate service agencies for assistance.

Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provider(s).

Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment.

Teaches clients and families about wellness, disease prevention, and self-management.

Documents services including assessments, plans, and periodic evaluations of goals, education, and other pertinent program data.

Documents trends and changes in the health of the community and provides input into program development and evaluation.

Coordinates group meetings under the direction of the Program Supervisor.

Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy.

Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor.

Qualifications

Required High School Diploma or equivalent and successful completion of the paraprofessional CHW Training Program (Completion within 180 days from hire date) CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS United Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days Or CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS United Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days LIC-Driver's License - STATE_MI State of Michigan Upon Hire CRT-Auto Insurance -Upon Hire Preferred Associate's Degree or equivalent 3 years of relevant experience Work experience Knowledge and use of community resources; social, health and public agencies and services.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

Learn more here.

On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status

Primary Location & Shift Details

Primary Location SITE - Big Rapids Hospital - 605 Oak St - Big Rapids - CH West Department Name Community Education Big Rapids - Corporate Employment Type Full time Shift Variable (United States of America) Weekly Scheduled Hours 40 Hours of Work 10:30 a.m. to 7 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends

Work Requirements and Accommodations

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Equal Employment Opportunity

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Culture

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

Assistance in Application Process

You may request assistance in completing the application process by calling 616.486.7447.

Company Background

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.