Community Health Worker – Brooklyn

NYU Langone Health; New York (NY); On-site; USD 45,000 - 56,000; Full time

Job summary

NYU Langone Health invites applications for a Community Health Worker (Spanish Speaking Required). The role supports an interdisciplinary team in primary care to engage patients in services, educate on self-care, and help access care.

Responsibilities include assisting with screenings, navigating benefits, and connecting patients to medical and behavioral health services. Minimum qualifications require a high school diploma and at least 1 year in a health-related field; bilingual English/Spanish

Qualifications

• High School Diploma or GED is required.
• At least 1 year of experience in a health service related field.
• Bi-lingual: English/Spanish or other languages (depending on patient population).
• Computer literacy with Microsoft Office and standard office equipment.

Responsibilities

• Assist patients in accessing cancer screenings and follow-up care when needed.
• Assess patients for social drivers of health and connect to services.
• Provide education and coaching to promote positive health outcomes for families.
• Support patients with access to medical, behavioral health, and community services.
• Advocate for patients to overcome language, transportation, insurance, or technology barriers.
• Document care plans and patient interactions in EPIC Compass Rose module.
• Assist with benefit eligibility screening and applications, and connect to services.

Job description

Position Summary:

We have an exciting opportunity to join our team as a Community Health Worker - Spanish Speaking Required.

In this role, the successful candidate The Community Health worker is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients in a primary care setting. By ensuring patients remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.

Job Responsibilities:

• Assist patients in accessing recommended cancer screenings and in accessing follow up care if initial screenings are abnormal.
• Assess patients for social drivers of health
• Assist patients in accessing a full range of needed medical, behavioral health, chemical dependency, and community services.
• Participate in all required trainings.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, access to technology such as MyChart, child care problems, appointment scheduling conflict, etc.
• Provide education and coaching to parents to promote positive health outcomes.
• Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies, etc.)
• Screen patients for program and benefit eligibility and assist with benefit applications and connection to services that impact patients physical health and emotional well-being.
• Document all work with patients in Compass Rose module of EPIC in compliance with department standards.
• Complete care plans with patients in collaboration with clinical team.
• Support the development of culturally tailored and linguistically appropriate health education materials.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Perform other duties as assigned or volunteered in alignment with FHC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs

Minimum Qualifications:

To qualify you must have a High School Diploma/GED

Candidate should have at least 1 year experience in a health service related field.

Bi-lingual- English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population.

Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.

Preferred Qualifications:

Experience in community outreach and engagement.

Bachelor's degree

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,467.14 - $50,467.14 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.