Community Health Worker

MultiCare Health System; Tacoma (WA); On-site; USD 71,148,000 - 102,324,000; Full time

Job summary

MultiCare Health System is seeking a Community Health Worker to join an interdisciplinary care team focused on care coordination and linking patients with community resources. You will inform patients about resources and help them navigate appointments and services.

You will travel to community sites as needed, educate peers, and participate in health fairs while supporting quality improvement initiatives and patient advocacy.

Qualifications

• High School Diploma or equivalent is required.
• 2 years of health care related experience preferred.
• WA Driver's License with a safe driving record per MHS standards.
• Experience in utilization management, community resources, and/or financial and quality issues preferred.
• Community Health Worker experience preferred.

Responsibilities

• Performs cross continuum care activities coordinating care between clinics and sites as appropriate.
• Engages in outbound communication to patients to keep them engaged in care and set up appointments.
• Helps patients access community resources and schedule appointments.
• Establishes contact with community partners; travel to sites is required.
• Develops tools to educate peers on patient advocacy and community resources.
• Participates in community health fairs and events.
• Educates the care team on available community resources.
• Participates in quality improvement activities.

Skills

Healthcare experience

Utilization management

Community resources

Financial and quality issues

Education

High School Diploma or equivalent

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1 Shift: Day Schedule: Clinic hours

Position Summary

The Community Health Worker is part of an interdisciplinary care team that assists in care coordination, informing patients on community resources, and improving population health.

Responsibilities:

• Performs cross continuum care activities, which may include coordinating care between primary care clinics, specialty care clinics, urgent care clinics, or other sites of care, as appropriate.
• Engages in outbound communication to patients and keep them engaged in their care, set-up appointments, and prompt them to act.
• Helps patients access community resources which may include scheduling appointments.
• Establishes contact with community partners, travel is required.
• Develop tools to educate peers on patient advocacy and community resources.
• Participates in community health fairs and events.
• Educates the care team on available community resources.
• Participates in quality improvement activities.

Requirements

• High School Diploma or equivalent
• 2 years of health care related experience
• Current Washington State Driver's License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state.
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care, preferred
• Community Health Worker experience, preferred

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.