Community Health Worker

Dignity Health; Prescott Valley (AZ); On-site; USD 32,000 - 44,000; Full time

Job summary

Dignity Health in Prescott Valley, AZ, seeks a Perinatal Mental Health Community Health Worker to provide non-clinical support, screen for maternal mental health concerns, and connect patients with community resources. You will collaborate with obstetric teams to ensure integrated care and patient-centered referrals.

The role emphasizes warm, compassionate communication, cultural sensitivity, and ongoing outreach to diverse families within the healthcare system.

Qualifications

• High school diploma or GED required.
• CHW/P/R certification expected within 6–12 months.
• Ability to work in an interdisciplinary team.
• Strong organizational and data-entry skills.
• Experience engaging diverse communities.

Responsibilities

• Provide education on perinatal mental health and screening.
• Administer the perinatal mental health screening per project protocol.
• Explain results to patients and outline available services when screening is high.
• Coordinate with inpatient and outpatient teams to develop treatment plans.
• Maintain regular communication via phone or text with high-scoring patients to provide support and navigate barriers.
• Assist patients in navigating barriers to access treatment or resources.

Skills

Community outreach

Interdisciplinary collaboration

Documentation and data entry

Patient engagement

Bilingual English/Spanish

Education

High School Diploma or GED

CHW/P/R certification within 6-12 months

Job description

Job Summary And Responsibilities

As our Perinatal Mental Health Community Health Worker (CHW) you will provide non-clinical interventions to engage perinatal patients in their mental health care and connect them to community support.

Every day you will be responsible for serving as direct support to patients in screening for maternal mental health conditions and supporting the referral process for identified perinatal mental health needs or social determinants of health (SDOH). You will be expected to be an integrated part of the Family Resource Center, also working closely with the inpatient obstetric team, as well as outpatient obstetric and pediatric clinics.

To be successful in this role, the CHW will work directly with patients, and build and maintain relationships with community resource partners.

• Provide patients with education on perinatal mental health and screening including an overview of the screening process and why it is important to screen during the perinatal period.


• Administer the perinatal mental health screening per project protocol.


• Follow protocol when a patient screens high: explaining the screening results to the patient, providing a brief treatment intervention, and explaining what services and treatments are available to the patient.


• Communicate with inpatient and outpatient clinical teams (including the Family Birthing Center, Social Work Care Coordination, and pediatric and OB/GYN clinics) the findings of the screening and for treatment plan development. Assist in identifying non-clinical interventions and resources. Establish regular communication via phone or text message with patients who screen high to provide additional support and navigate the patient through any barriers in accessing treatment/support.


• Ability to connect with patients in a warm, compassionate, and non-judgmental way. Respect patients' belief and observe, follow, and nurture the relationship without imposing one's own beliefs.


• Assess engagement with prescribed treatment plan and identify barriers to adherence and methods of minimizing such barriers for optimal health and resource utilization such as financial, psychosocial, cultural, language. Act as a liaison/link/intermediary for patients as they navigate the medical and behavioral health system.

Job Requirements

Required

• High School Graduate or GED


• Experience working in the community in a volunteer or paid capacity related to work within community service agencies, care management, or health care delivery. May include advocacy, community organizing, or other similar work


• CHW/P/R certification within 6-12 months


• Ability to work within an interdisciplinary structure and function independently in a fast paced environment while managing multiple priorities and meeting deadlines


• Strong organization skills. Effective telephone and computer data entry skills required


• Ability to formulate ideas and solutions into appropriate questions and assess/interpret the verbal responses


• Demonstrates ability to work in a multicultural setting with a diverse population and exhibit cultural competency

Preferred

• Associates in Social Work


• Graduation from a CHW certificate program


• Knowledge of community maternal mental health resources and services


• Exhibits professionalism and ability to build rapport and maintain relationships with patients/families, internal staff, and community based organizations


• Bilingual in English and Spanish

Where You'll Work

Are you ready to join a healthcare family where your values align with ours? At Dignity Health - Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.

Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.

Today, that means you could be making an impact at:

• Two state-of-the-ard acute care hospitals


• A robust network of primary and specialty care clinics


• Modern outpatient health and wellness services


• Acclaimed cardiac diagnostic centers


• Advanced outpatient medical imaging facilities

Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work - it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.

Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.

Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.

Pay Range

$23.00 - $32.49 /hour