COMMUNITY HEALTH WORKER

Independence Health System; North Butler (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Independence Health System is seeking a Community Health Worker to serve as a trusted liaison, improving access to care and reducing disparities through outreach, education, and resource navigation.

You will work with community partners and social service agencies to connect patients with services, advocate for care, and coordinate follow-up by phone and in person while maintaining accurate documentation and collaboration with providers.

Qualifications

• Bachelor’s degree in a healthcare-related field.
• 2–3 years of healthcare experience.
• Strong communication, leadership, and judgment skills.

Responsibilities

• Advocate for patients and support adherence to plans.
• Identify barriers to care and develop care plans.
• Provide follow-up via calls and in-person visits.
• Explain healthcare information in a culturally sensitive way.
• Coordinate care with providers and social services.
• Document patient interactions and referrals.

Skills

Patient advocacy

Communication skills

Leadership

Organizational skills

Critical thinking

Education

Bachelor’s in healthcare related field

Bachelor’s Degree in Social Work

Job description

Description

The Community Health Worker (CHW) will serve as a trusted liaison for patients who may require follow up coordinated support beyond the medical care provided. This role focuses on improving access to care, reducing health disparities, and promoting overall well-being through outreach, education, and resource navigation. The CHW will work closely with community partners and human service agencies to connect patients with appropriate services and support.

.Essential Job Functions

• Patient Advocacy, provide ongoing support through phone calls and visits to ensure patients adhere to treatment plans.
• identify patient barriers to care and development of plan to address barriers.
• Provide follow up via phone and in person visits for coordination of care.
• Explaining healthcare information in a culturally sensitive, easy to understand manner
• Care coordination, connecting patients to healthcare providers and human services resources.
• Maintain accurate documentation of patient interactions and referrals.
• Collaborate with healthcare providers, social workers, and agency staff to coordinate care.
• Participate in community events and health promotion initiatives by conducting outreach and engagement activities in community settings.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience (please add any additional requirements)

• Bachelor’s in healthcare related field.
• Two (2) to Three ( 3) years of experience in healthcare related field.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Experience in case management or care coordination.
• Familiarity with health equity principles and trauma-informed care.
• Bachelor’s Degree in social work
• Three (3) to Five (5) years’ experience in health and human services
• Experience in Healthcare setting.

License, Certification & Clearances (please add any additional requirements)

• PA Community Health Worker[Certification preferred/required.
• Act 34-PA Criminal Record Check from the PA State Police system

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

x

Extreme Cold

x

Heights

x

Confined Spaces

x

Mechanical Hazards

x

Use of Vibrating Tools

x

Operates Vehicle (company)

x

Use of Lifting/Transfer Devices

x

Rotates All Shifts

x

On-Call

Overtime(+8/hrs/shift; 40/hr/wk)

Respirator Protective Equipment

x

Eye Protection

x

Hearing Protection

x

Hand Protection

x

Feet, Toe Protection

x

Body Protection

x

Latex Exposure

x

Solvent Exposure

x

Paint (direct use) Exposure

x

Dust (sanding) Exposure

x

Cytotoxic (Chemo) Exposure

x

Mist Exposure

x

Laser Exposure

x

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Walking

x

Climbing Ladders

x

Standing

x

Kneeling

x

Squatting (Crouching)

x

Twisting/Turning

x

Keyboard/Computer Operation

x

Gross Grasp

x

Hand/Arm Coordination

x

Pushing/Pulling(lbs. of force)

x

Carry

x

Transfer/Push/Pull Patients

x

Seeing Near w/Acuity

x

Feeling (Sensation)

x

Hearing Clearly

x

Pulling/Pushing Objects Overhead

x

Reaching Above Shoulder Level

x

Reaching Forward

x

Lifting Floor to Knuckle

<25lbs

Lifting Seat Pan to Knuckle

<25lbs

Lifting Knuckle to Shoulder

,<25lbs

Lifting Shoulder to Overhead

<25lbs

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.