Community Health Worker

Saint Luke's Health System; Kansas City (MO); On-site; USD 38,000 - 48,000; Full time

Job summary

Saint Luke’s Health System is seeking a Community Health Worker to serve the North Region Primary Care Clinics and surrounding areas. The WHP CHW will travel across the coverage area to support at‑risk patients, coach them in managing their health, and help navigate the health care and social service systems.

The role involves home visits, attending medical appointments, connecting patients with resources, and documenting all interactions in a timely, accurate manner.

Qualifications

• CHW certification within 1 year of hire.
• Experience serving underserved and diverse populations in community settings.
• Reliable and accessible transportation with current insurance.
• Ability to relate to diverse groups and communicate effectively with patients and partners.

Responsibilities

• Support at-risk patients to manage their health and navigate health and social services.
• Conduct home visits, accompany patients to medical appointments, and link to community resources.
• Complete required documentation accurately and timely in approved formats.

Skills

Interpersonal skills

Communication

Cultural competence

Care navigation

Education

CHW certification

Driver's license

Job description

Job Description

Saint Luke's is seeking a Community Health Worker to join our team! Coverage area is North Region Primary Care Clinics-Barry Road, Shoal Creek, Smithville, and Platte City. Travel across coverage area is required. The Community Health Worker will support and coach at-risk patients to manage their own health and assist them in navigating the health care and social service systems. Community Health Workers bridge the gap between health care providers and people in need of care. They serve as a link between the patient and the health or social service agencies. CHWs are mobile so that they can meet patients where they are in the community. Full-time, days Complete all required documentation and data tracking in a detailed and timely manner. Complete all telephone and face to face contacts with patients in a timely and professional manner Complete enrollment forms and other needed documentation and document in approved format in a timely manner. Assist patients in the community through home visits, attending medical appointments, and accessing other community-based resources. Attend and actively participate in all project related trainings and project meetings. Must have the ability to relate to diverse groups of people and people on all levels Provide support and education to patients to assist them in adhering to medical recommendations and taking medications as prescribed. Strive for high customer satisfaction by providing prompt, solution-focused support to team, co-workers, patients, and community partners. Assist patient in scheduling medical and social service appointments and attend appointments as needed or requested. Assist patient in securing transportation to medical and social service appointments. Provide assistance with medical and behavioral health referrals to ensure client access and follow-through. Assist patient in obtaining necessary medications through patient assistance programs and other reduced cost programs. Complete client-centered treatment goals in collaboration with patients and review progress in meeting goals routinely and at identified 60-day check-in times. Provide regular and timely updates to medical providers, referral sources, and assigned clinics on patients' progress to meet treatment goals and to trouble shoot any problems or concerns. Review referral forms, needs assessment screeners, or Electronic Medical Record data and determine appropriateness for project participation in conjunction with Project Coordinator. For patients not appropriate for projects, provide active referrals to other community resources. Assist clients in accessing and understanding necessary health and wellness information provided by their medical provider and clinic. Ensure client’s access to interpreters and translators for medical and social service appointments. Community Health Worker certification required within 1 year of hire. Experience working with underserved and diverse populations in community settings required. Reliable and accessible transportation along with current insurance coverage required. Ability to speak other languages preferred.

Job Requirements

Applicable Experience: Less than 1 year Community Health Worker (CHW) - Various, Driver's License - Various

Job Details

Full Time Day (United States of America) Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.

Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes