Community Health Worker

Na Pu'uwai; Hawaii; On-site; USD 42,000 - 54,000; Full time

Job summary

HICHW Workforce Development in Hawaii seeks a Community Health Worker to engage with community members, assist with referrals, and support outreach efforts across health services.

The role emphasizes building trust, maintaining confidentiality, and coordinating with care teams; flexible hours including evenings and weekends may be required.

Qualifications

• High school diploma or equivalent required.
• CHW certification or ability to obtain within one year of employment.
• Experience serving community members in healthcare, social services, or nonprofit settings.
• Strong verbal and written communication skills with diverse populations.
• Ability to establish trusting, professional relationships with community members and service providers.
• Ability to maintain confidentiality and handle sensitive information.
• Basic computer skills including email and MS Word.
• Strong organizational skills with ability to manage multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Valid driver’s license with a clean three-year driving abstract and ability to operate organizational vehicles.
• Ability to work flexible hours, including evenings, weekends, and community events.

Skills

Verbal communication

Written communication

Driver's license

Confidentiality

Independence

Teamwork

Diversity sensitivity

Education

High school diploma or equivalent

CHW certification

Tools

Email

Microsoft Word

Job description

Minimum Qualifications:

• High school diploma or equivalent required.
• Community Health Worker (CHW) certification, or the ability to obtain a Community Health Worker (CHW) certification within one (1) year of employment.
• Experience working with or serving community members, patients, families, or clients in a healthcare, social service, community, or nonprofit setting.
• Strong verbal and written communication skills and the ability to communicate respectfully with people from diverse backgrounds.
• Ability to establish trusting and professional relationships with community members and service providers.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Basic computer skills, including the ability to use email,
• Microsoft Word, and other basic office software.
• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and follow up on outstanding items.
• Ability to work independently with minimal supervision while also working effectively as part of a team.
• Ability to demonstrate reliability, flexibility, initiative, and good judgment.
• Valid driver’s license with a clean three-year traffic abstract and ability to operate organizational vehicles.
• Ability to work flexible hours, including occasional evenings, weekends, community events, or other outreach activities as needed.

DesiredQualifications:

• Current Community Health Worker (CHW) certification.
• Previous experience as a Community Health Worker, outreach worker, patient navigator, care coordinator, health educator, case manager, or similar role.
• Knowledge of local health, social service, housing, food assistance, transportation, and other community resources.
• Experience conducting community outreach, home visits, health education, screenings, or community events.
• Experience helping individuals navigate healthcare or social service systems and connect with appropriate resources.
• Strong problem-solving and critical-thinking skills, with the ability to use common sense and good judgment when addressing unexpected situations.
• Advanced proficiency in Microsoft Office, particularly Excel formulas, spreadsheets, PowerPoint presentations, and Word.
• Experience with data collection, documentation, tracking, reporting, and follow-up.
• Experience coordinating community events, outreach activities, projects, or initiatives.