Community Health Worker

PFH Preferred Family Healthcare; Hannibal (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

29 Days PTO

HRSA loan repayment eligibility

Medical, dental, vision insurance

403(b) retirement plan with employer 5

Life insurance

Job summary

PFH Preferred Family Healthcare seeks a Community Health Worker in Hannibal, MO to bridge patients with care teams and community resources. You will support navigation of healthcare, behavioral health, and social services, conduct outreach, and promote awareness of local resources.

The role requires a HS diploma, driver license, and 2+ years in related fields; a bachelor’s degree in health sciences or related area is preferred. Excellent communication and empathy are essential.

Qualifications

• High School diploma or equivalent required; valid driver's license.
• Bachelor's degree in Health Sciences, Social Work, Public Health, or related field preferred.
• Two years of experience in community health, patient navigation, healthcare outreach, human services, case management, or related field.

Responsibilities

• Care Coordination: support navigation of healthcare, behavioral health, and social services; follow up via calls, home visits, and community visits.
• Community Outreach: educate on resources, engage individuals, participate in events, promote culturally responsive care.
• Resource Navigation: connect patients with services, assist with insurance options and enrollment, provide culturally appropriate support.
• Documentation: maintain accurate records and support quality initiatives and projects.

Skills

Community health

Social determinants

Harm reduction

Motivational interviewing

Customer service

Relationship building

Problem solving

Interpersonal skills

Active listening

Effective communication

Education

High School Diploma or equivalent

Bachelor's degree in Health Sciences/Social Work/Public Health or related

Tools

Excel

Outlook

Teams

Word

Microsoft Office

Job description

Job Description: Community Health Worker Location: Hannibal, MO Department: Clarity Healthcare: Dental Schedule: Full-Time | Monday–Friday Make a Difference in Your Community

Clarity Healthcare is seeking a compassionate, motivated Community Health Worker (CHW) to help individuals overcome barriers to care and improve their overall health and well-being. In this role, you will serve as a trusted liaison between patients, healthcare providers, and community resources, helping individuals navigate complex systems, access essential services, and achieve their health goals. As a Community Health Worker, you'll play a critical role in addressing social determinants of health, promoting health education, supporting care coordination, and empowering individuals to take an active role in their healthcare journey. If you're passionate about helping others and creating healthier communities, we'd love to hear from you!

Why Join Clarity Healthcare?

• 29 Days of Paid Time Off (PTO)
• HRSA Loan Repayment Eligibility (requirements apply)
• Comprehensive Medical, Dental, and Vision Insurance
• Competitive 403(b) Retirement Plan with up to 5% Employer Match
• Company-Paid Basic Life Insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Employee Assistance Program (EAP)
• Employee Wellness Program
• Employee Discount Program

What You'll Do

Care Coordination & Patient Support

Serve as a bridge between patients, healthcare providers, and community-based organizations. Assist individuals in navigating healthcare, behavioral health, and social service systems. Identify barriers to care and collaborate with patients and care teams to develop solutions. Support care management initiatives, including chronic disease management, preventative care, and patient education. Conduct follow-up outreach through phone calls, community visits, and home visits as appropriate.

Community Outreach & Engagement

Build relationships within the community to identify and engage individuals who may benefit from healthcare services and support. Educate community members on available healthcare resources, preventative care, and wellness initiatives. Participate in outreach events and community engagement activities. Advocate for patients and promote culturally responsive, person-centered care.

Resource Navigation & Advocacy

Connect individuals with appropriate healthcare services, support programs, and community resources. Assist patients in understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs). Provide education and support that is culturally and linguistically appropriate for the populations served. Encourage self-advocacy and empower individuals to make informed healthcare decisions.

Collaboration & Documentation

Work closely with providers, care teams, and community partners to coordinate services and improve health outcomes. Maintain accurate documentation and data entry in accordance with organizational requirements. Assist with departmental projects, quality initiatives, and other duties as assigned.

What You'll Bring

Knowledge, Skills & Abilities

Understanding of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques. Knowledge of local community resources, programs, and support services. Strong customer service, relationship-building, and problem-solving skills. Excellent interpersonal and active listening abilities. Ability to communicate effectively with diverse populations in a clear, compassionate, and professional manner. Strong organizational skills with attention to detail. Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and Word. Ability to work independently while collaborating effectively within a multidisciplinary team.

Education & Experience

Required: High School Diploma or equivalent. Valid driver's license, reliable transportation, and current auto insurance. Preferred Bachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or a related field. Two (2) years of experience in community health, patient navigation, healthcare outreach, human services, case management, or a related field.

Additional Experience

Beneficial for Success: Customer service. Peer support or coaching. Community outreach and engagement. Healthcare or behavioral health settings. Public speaking and health education. Data entry and documentation.

Employment Requirements

Tuberculosis (TB) screening required for all direct care staff. Complete an approved Community Health Worker training program through a recognized curriculum provider. Complete required training related to: Missouri Foster Care Program, Trauma-Informed Care, Behavioral Health Conditions in Children, Suicide Prevention, Substance Use Disorders. Obtain First Aid Certification within three (3) months of hire and maintain certification thereafter. Obtain CPR Certification within three (3) months of hire and maintain certification thereafter.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees