Community Health Worker

Lake Superior Community Health Center; Duluth (MN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403b)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Job summary

Lake Superior Community Health Center (LSCHC) collaborates with the Chum Center to improve access to medical, mental health, and housing resources for people experiencing homelessness in Duluth, MN. The role focuses on outreach, relationship-building, and coordination with community partners to support recovery and stability.

The position requires knowledge of health care systems, trauma-informed care, and Mental Health First Aid, plus a valid driver’s license and ability to work varied hours in

Qualifications

• Associates degree or related certification; willingness to obtain within 1 year.
• Up to one year of experience helping individuals access healthcare resources.
• Knowledge of health care system, Mental Health First Aid, and trauma-informed care.
• Hold a valid driver's license and pass background check.
• Ability to remain composed in crisis and work independently or with a team.

Responsibilities

• Provide outreach to individuals who are experiencing homelessness.
• Approach people with respect to build relationships and trust to facilitate recovery and stabilization.
• Collaborate with Chum and other partners to connect clients with appropriate services.
• Provide health education and share information about available resources.
• Assist with making medical, dental, and recovery appointments, prescriptions, and transportation.
• Establish relationships with health care, law enforcement, and emergency services professionals.
• Complete accurate case notes and protect clients’ private data.
• Collect and report National Client Level Outcomes (NOMS) for clients served.
• Understand mandated reporting responsibilities.
• Other duties as assigned.

Skills

Health care system knowledge

Mental Health First Aid

Trauma-informed care

Education

Associates degree / certs

Job description

LSCHC and the Chum Center are collaborating on a grant from the Minnesota Department of Heath to improve access and delivery of coordinated, comprehensive medical, mental health services and promote housing stability for people with serious mental illness and/or co-occurring disorders who are experiencing homelessness. In addition to Chum, there will be collaboration with other community partners to support our community's homeless population. This individual understands the root causes of homelessness, has work or lived experience helping individuals to access healthcare and housing resources, has cultural competency and a willingness to learn about the cultural needs of people, thrives in an unpredictable work environment and shares our commitment to end homelessness through action and advocacy.

Primary Responsibilities:

• Provide outreach to individuals who are experiencing homelessness.

• Approach people from a place of respect to build relationships and trust that will help facilitate participation in their recovery and stabilization.

• Work collaboratively with Chum and other community partners to make connections, build relationships and support individuals who are unhoused by connecting them with the appropriate services.

• Provide health education in a relevant and accessible manner, sharing information about available resources so that people are equipped with the tools to make informed decisions about their health and well-being.

• Provide care recommendations and assist with making appointments for medical, dental, and recovery services, picking up prescriptions, transportation and follow-through.

• Establish and maintain a working relationship with health care, law enforcement, and emergency services professionals in the community; develop knowledge of available resources.

• Complete accurate case notes, log all contacts and protect clients’ private data.

• Collect and report National Client Level Outcomes (NOMS) for clients served by this project.

• Understand and adhere to mandated reporting responsibilities.

• Other duties as assigned.

Qualifications:

• Associates degree in a relevant field such as Social Work, Human Services, Family Studies, Medical Assistant, or Community Health worker Certification or willingness to get certification within 1 year of hire.

• Up to one year's work or lived experience helping individuals to access healthcare resources is highly valuable.

• General knowledge of Health Care System, Mental Health First Aid and Trauma Informed Care.

• Hold a valid driver's license and pass a background check.

• Be able to maintain composure in crisis.

• Be able to work independently, with a team and with your supervisor.

• Be able to maintain privacy and confidentiality.

• Be able to communicate clearly, professionally and compassionately with participants, providers, coworkers, and volunteers.

Typical Working Conditions:

• Varied work hours. Days, some weekends and nights.

• Out in the community

• Annual salary: 33280-40268 USD annual

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (403b)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Training & Development