Community Health Worker

The General Hospital Corporation; Boston (MA); Hybrid; USD 36,000 - 39,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a Community Health Worker/Health Educator to provide advanced health education, outreach, and care coordination in the community.

You will assess patient needs, coach individuals and families, and collaborate with healthcare providers to develop care plans that improve health outcomes. The role requires a Bachelor's in Public Health, Social Work, or related field and 2+ years in community health outreach.

Qualifications

• Bachelor's Degree Public Health, Social Work or Related Field required.
• 2+ years of experience in community health outreach, health education, SDOH or related field.
• Experience navigating patient social risks and barriers.
• Certified CHW with MA DPH preferred; bilingual Spanish preferred.

Responsibilities

• Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
• Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
• Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
• Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
• Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals.
• Develop and implement health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of patient interactions and outcomes.

Skills

Bilingual Spanish

Communication skills

Advocacy for diverse populations

Education

Bachelor's Degree Public Health, Social Work or Related Field

Tools

Microsoft Office

Database management

Job description

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary

Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.

Primary Responsibilities

• Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
• Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
• Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs.
• Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services.
• Provide ongoing follow‑up and support to patients to ensure continuity of care and successful achievement of health goals.
• Develop and implement health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of patient interactions and outcomes.
• Attend meetings and trainings related to community health promotion and education.

Qualifications

Bachelor's Degree Public Health, Social Work or Related Field of Study required. Related experience can be accepted in lieu of degree.

2+ years of experience in community health outreach, health education, SDOH or related field required.

Experience navigating patient social risks and barriers required.

Certified CHW with MA DPH preferred

Bilingual (Spanish) preferred

Additional Knowledge, Skills and Abilities

• Demonstrated ability to work effectively and provide advocacy for all populations and communities.
• Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
• Ability to work independently and as part of a team.
• Basic computer skills, including Microsoft Office and database management.
• Bilingual Spanish skills preferred.

Schedule and Work Model

• Full time, Monday through Friday, standard business hours

Hybrid work model. Occasional travel to Brigham and Women's Hospital, Boston, MA). Flexibility to be on‑site up to 2-3 days per week.

On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.

Remote Type

Hybrid

Work Location

45 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.86 - $28.30/Hourly

Grade

4

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of th