Community Health Specialist II

University of Rochester; City of Rochester (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

The University of Rochester is seeking a Community Health Specialist II who will facilitate access to health care and social services for underserved populations. This role involves significant outreach, service navigation, and data management in a collaborative environment to enhance community health outcomes. Candidates should possess a bachelor’s degree and relevant experience, as well as bilingual capabilities in English and Spanish.

Qualifications

• Bachelor’s degree and 2 years of relevant experience required or equivalent combination of education and experience.
• Bilingual English/Spanish speaker.
• Understanding cultural competence and humility.

Responsibilities

• Serve as a bridge between the community and health care/social service systems.
• Assist in connecting community members with cancer screenings through various outreach methods.
• Participate in outreach activities and develop community partnerships.

Skills

Interpersonal skills

Communication skills

Cultural competence

Bilingual (English/Spanish)

Education

Bachelor's degree

Job description

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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening

Worker Subtype:

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

500295 Cancer Center SMH

Work Shift

UR - Day (United States of America)

Range

UR URG 108 H

Compensation Range

$24.91 - $34.87

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE

The Community Navigator serves as a bridge between the community and the health care, and social service systems. Responsibilities may include helping individuals, families, groups and communities develop their capacity and access to resources, including health insurance, food, housing, quality care and health information, providing informal counseling, support, and follow-up, translating and interpreting for clients and health care/social service providers, identifying critical resources, navigating individuals through health care services and systems, and promoting community and individual health. All efforts of this position are to be accomplished with limited direction from the Senior Regional Outreach Coordinator (SROC), following the principles of diversity, equity, and inclusion to support the four aims of the COE office.

Essential Functions

Service Navigation

• Review health intake assessments collected during community outreach and assist in connecting community members with appropriate cancer screenings via phone calls, text messaging, emails and/or mail.
• Report adequate follow up from health assessment referrals to SROC and COE leadership team.
• Improve navigation workflow between community members and URMC cancer screenings and risk reduction programs.
• Work with other navigators to ensure continuity of cancer care.
  
  

Community Partnerships and Outreach

• Participate in outreach activities as needed.
• Research, seek out, and identify opportunities to collaborate with individuals and community partners such as schools, churches, barbershops, municipalities, and other community-based organizations to develop, coordinate and deliver methods for cancer education in culturally appropriate ways.
• Develop, maintain, and foster critical connections and working relationships with community agencies, organizations, small businesses, and other groups interested in cancer education.
• Organize, develop, prepare, and deliver educational materials for programs based on cancer awareness, prevention, risk reduction and early detection strategies.
• Identifies opportunities to link WCI/URMC resources to community-identified needs and promotes the work of URMC in community health as it pertains to cancer awareness, prevention, risk reduction and early detection and make recommendations.
• Assist in monitoring and the evaluation of the short-term and long-term goals of the COE.
  
  

Tobacco Quit Center Screening and Navigation

• Assist the Wilmot Tobacco Treatment specialist in:
• Conducting referral follow up and initial consultations.
• Tracking cessation status follow up.
• Documentation and data reporting.
  
  

Data Entry and Management

• Assist in data input and management in online databases, including Redcap and Excel and contribute to data analysis.
• Perform data quality assurance procedures, analyze information, and follow up and resolve discrepancies.
• Prepares, reviews, and analyzes data for report summaries as needed.
  
  

Other duties as assigned

Minimum Education & Experience

• Bachelor’s degree and 2 years of relevant experience required
• or equivalent combination of education and experience required.
  
  

Knowledge, Skills And Abilities

• Bilingual English/Spanish speaker
• Excellent interpersonal, and communication skills (written and oral)
• Ability to interact effectively with a wide range of diverse populations from varying cultural/ethnic, socio-economic and educational levels. Broad understanding of cultural competence and cultural humility
• Willingness to work flexible hours, including some evenings and weekends
  
  

LICENSES AND CERTIFICATIONS

• DL NUMBER – Driver License, Valid and in State and reliable transportation or ability to move between locations during shift upon hire
  
  

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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