Community Health Pharmacy Technician – EPIC Experience

Charles River Community Health; Boston (MA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Short & Long-term Disability Insurance

Generous Paid Time Off

Flexible Spending Account

Employee Assistance Program

Tickets at Work

Health Reimbursement Arrangement

Travel Reimbursement

Professional Development Opportunities

Solid track record of developing and …

Job summary

Charles River Community Health is hiring a Pharmacy Technician to support the pharmacy team in preparing, billing, and dispensing medications for patients. The role emphasizes accurate records, strong patient communication, and collaboration with providers in a community health setting.

Applicants with MA registration, retail experience, and willingness to work flexible hours are encouraged. On-site positions offer comprehensive benefits and growth opportunities within CRCH.

Qualifications

• High School diploma or equivalent required.
• Active MA Pharmacy Technician Registration required.
• Certified Pharmacy Technician license preferred.
• Bilingual in English and Spanish preferred.
• 1–2 years of retail community experience preferred.
• Knowledge of 340B Drug Pricing Program preferred.
• Strong communication and customer service skills.

Responsibilities

• Provide exceptional personal customer service and accommodate patient needs.
• Assist in preparation and dispensing of prescription medications while maintaining standards.
• Maintain patient records using a pharmacy computer system.
• Answer telephone calls promptly and professionally.
• Under supervision of the pharmacist, manage stock, reconstitute prescriptions, and label containers.
• Support the director of pharmacy and the health care team as needed.

Skills

Customer service

Communication

Team collaboration

Adaptability

Problem solving

Education

High school diploma or equivalent

MA Pharmacy Technician Registration

Tools

PioneerRX Experience

Job description

Description

CLASSIFICATION/STATUS: Non-Exempt, Full-time, Permanent

IMMEDIATE SUPERVISOR: Director of Pharmacy

SUPERVISORY RESPONSIBILITIES: None

SALARY RANGE: $21 - $27 / hr

YOUR ROLE & IMPACT

As part of a dynamic team at Charles River Community Health (CRCH), a healthcare practice providing compassionate care to underserved communities, the Pharmacy Technician will play a key role to assist the pharmacy team in the preparation, billing, and dispensing of prescription and OTC medications to Charles River Community Health Pharmacy patients. CRCH Pharmacies are on-site pharmacies that are designed to provide exceptional outpatient pharmacy services to CRCH and community patients.

This is a great opportunity to learn and grow. Student Pharmacists are encouraged to apply!

• Full-time hours where you can make a difference in a community setting.
• Less scripts than most retail pharmacies leaving room for more impactful patient interaction.
• Strong collaboration with providers and healthcare team.
• Gain practical experience using EPIC.
• Opportunity to learn more about 340b.
• Ample orientation and training.
• Support from an amazing team!

YOUR RESPONSIBILITIES

• Provide exceptional personal customer service and accommodate patient needs in a timely, efficient, and caring manner.
• Assist in the preparation and dispensing of prescription medications while maintaining productivity as well as regulatory and quality standards.
• Maintain patient records and prescription information using a pharmacy computer system.
• Perform duties in an accurate, timely, knowledgeable, thorough, and complete manner.
• Answer telephone calls in a timely, professional manner.
• Under the direction and supervision of the pharmacist on duty:
• Take stock bottles from the shelf for prescriptions
• Reconstitute prescriptions
• Label prescription containers
• Prepare unit-dose, modified unit-dose, and medication cards
• Perform other duties as assigned by the Director of Pharmacy or designee.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• High School diploma or equivalent required.
• Active MA Pharmacy Technician Registration required.
• Certified Pharmacy Technician licensed by passing the National Pharmacy Technician Certification Exam preferred.
• Strong verbal and written communications skills and excellent customer service skills required.
• Must be flexible and be able to work different schedules to meet the needs of the pharmacy and organization. (Pharmacy hours are 8:30am - 7:00pm Mon, Tues, Wed, and Thurs; 8:30am – 5:00pm Fri, and 8:30am – 1:00pm Sat)
• Demonstrate competent working knowledge of pharmacy claims adjudication.
• Must be able to work in a fast-paced environment.
• Possess ability to troubleshoot and solve problems preferred.
• Must be organized and able to prioritize tasks preferred.
• Must be adaptable, with a willingness to learn new responsibilities preferred.
• Prior recent experience (1-2yrs) in a retail community setting preferred.
• Knowledge of 340B Drug Pricing Program preferred.
• Bilingual in English and Spanish preferred.
• PioneerRX Experience preferred but not required.
• Must have a willingness to work flexible hours to meet the organization's needs/demands.
• Must be able to travel to either Charles River Community Health site (Brighton and Waltham) as needed.
• Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve.
• Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities.
• Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings.

WHO WE ARE & WHAT WE DO

Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial, and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.

OUR PROMISE

If you are passionate about providing access to quality and compassionate care to the underserved, you will find your career rewarding and impactful. As Pharmacy Technician, you will be part of a dynamic team and will find a partner in your career path, goals and trajectory.

• Medical & Dental Insurance
• Short & Long-term Disability Insurance
• Generous Paid Time Off
• Flexible Spending Account
• Employee Assistance Program
• Tickets at Work
• Health Reimbursement Arrangement
• Travel Reimbursement
• Professional Development Opportunities
• Solid track record of developing and promoting employees internally!

Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.