Community Health Outreach Specialist- Toms River, NJ

Monogram Health, Inc.; Toms River (NJ); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Community Health Outreach Specialist to engage with high-risk patients and facilitate their access to essential healthcare services. In this dynamic role, you'll spend your days driving to community members' homes, educating them about available health programs, and ensuring they receive the care they need. This position offers a unique opportunity to make a significant impact on patients' lives while working within a supportive and inclusive environment. If you're passionate about healthcare and have a knack for outreach and communication, this role is perfect for you.

Qualifications

• 2+ years in healthcare, sales, or outreach required.
• Valid driver's license and heavy travel needed.

Responsibilities

• Engage high-risk patients and educate them about the program.
• Drive to patient homes for outreach and support.

Skills

Patient Engagement

Sales Skills

Communication Skills

Outreach Experience

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office

Job description

Community Health Outreach Specialist- Toms River, NJ

Job Category: Call Center

Requisition Number: COMMU004446

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• Posted: April 1, 2025
• Full-Time

Locations

Showing 1 location

Toms River, NJ, USA

Description

Position: Community Health Outreach Specialist - Toms River, NJ

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health’s medical professionals.

Roles and Responsibilities

• Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health program and/or ensure they are accessing the program’s benefits.
• Communicate the benefits of the Monogram Health program to eligible members and overcome objections.
• Extensive daily driving required - most of the day is spent visiting community members in their homes and connecting them with care providers.
• Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully completed.

Position Requirements

• The position is located in Toms River, NJ.
• Heavy Travel - most days driving to patient homes.
• Valid driver’s license.
• 2+ years’ experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns.
• Experience with Salesforce and Microsoft Office required.
• Bachelor's Degree preferred but not required.
• 2+ years B2B sales experience required.

About Monogram Health

Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care, and chronic condition treatment are delivered. Monogram’s innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease.

At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.