Community Health Outreach & Navigation Specialist

VNA of Central Jersey; New Jersey; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading organization is seeking a Community Health Outreach & Navigation Specialist to enhance healthcare access in the Greater Newark area. The role involves conducting outreach, educating community members, and collaborating with various stakeholders to address health-related needs. The ideal candidate will possess strong communication and interpersonal skills, along with a commitment to cultural competence. Flexibility for evening and weekend work is required.

Qualifications

• Bachelor’s Degree or 2-4 years of relevant work experience.

Responsibilities

• Conduct telephonic outreach and education to individuals.
• Provide professional assistance to consumers seeking healthcare access.
• Engage community members at in-person events.

Skills

Effective communication

Interpersonal skills

Cultural competence

Organizational skills

Presentation skills

Education

Bachelor’s Degree

Job description

Community Health Outreach & Navigation Specialist

Join to apply for the Community Health Outreach & Navigation Specialist role at VNA of Central Jersey

Community Health Outreach & Navigation Specialist

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Join to apply for the Community Health Outreach & Navigation Specialist role at VNA of Central Jersey

Overview

Program Description: The vision of the Greater Newark Health Care Coalition (GNHCC) is for all residents of Newark, East Orange, and Irvington to have a fair and just opportunity to attain their highest level of health. GNHCC’s mission is to work collaboratively to improve systems and community and individual conditions for optimal health and well-being. GNHCC believes that to ensure the health and well-being of the Greater Newark NJ community, every person must have access to affordable, comprehensive health and mental health coverage and the care they need to thrive.

Position Summary: The Community Health Outreach Worker will provide community outreach and education in support of GNHCC priority areas. Audiences will include, but are not limited to, individuals, key community groups, school leaders, and faith-based organizations. The Community Health Outreach Worker will also work with other GNHCC staff in the ongoing planning and execution of outreach and engagement strategies.

Responsibilities

• Conduct telephonic outreach and education to individuals in a manner that is culturally and linguistically appropriate.
• Provide courteous, professional, and confidential assistance to all consumers seeking healthcare access and information.
• Document telephone interactions and relay consumers’ challenges with healthcare access to the Program Manager.
• Achieve performance targets, working closely with other Outreach & Navigation Specialists and staff to identify and overcome challenges.
• Engage community members at in-person events to gather feedback on healthcare access and barriers.
• Identify and communicate local and regional community-based needs related to health and SDOH.
• Comply with confidentiality policies and laws, including HIPAA and Medicaid data regulations.

Qualifications

Required Skills:

• Effective communication skills, including in-person and telephonic outreach.
• Strong interpersonal skills; team player who cooperates effectively with staff and community partners.
• Respect for differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic status; understanding of cultural competence principles.
• Ability to handle multiple assignments and plan projects effectively.
• Strong presentation and organizational skills.
• Flexibility to work some evenings and weekends.
• Knowledge of HIPAA standards to protect confidential information.
• Some travel within the Greater Newark area.
• Fluency in Spanish, Haitian Creole, and/or Portuguese is strongly preferred.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree or 2-4 years of relevant work experience.

EEOC Statement

VNA Health Group is an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or other protected characteristics. All employment terms are covered under this policy.

This description does not limit the duties to those listed; employees may be asked to perform other related job duties as required.