Community Health Navigator: Patient Care & Access

Memorial Hermann; Portland (OR); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Memorial Hermann in the United States is seeking a Patient Care Navigator to provide in-person support in clinical settings, focusing on NMDOH, motivatational interviewing, and helping patients transition to stable care in the community. The role collaborates with social workers, case managers, and clinical staff to align support plans and connect patients to resources upon discharge.

You will document encounters in EPIC, track NMDOH indicators, and participate in efforts to reduce ER visits and

Qualifications

• Education: High school or GED; Associate's degree preferred.
• CHW certifications/licensing per TDSHS required.
• Spanish bilingual strongly preferred.
• Minimum three years in healthcare/hospital settings, especially with underserved or high-risk populations.
• Experience providing in-person bedside support.
• Proficiency with EPIC or similar EHR systems.
• Strong organizational and time management skills.
• Ability to work in a multidisciplinary team.

Responsabilités

• Conduct NMDOH screenings and document risk levels for housing, food, utilities, etc.
• Use motivational interviewing to engage patients and explore readiness for action.
• Collaborate with social workers and case managers to develop discharge plans addressing clinical and non-clinical factors.
• Refer patients to internal and external resources ensuring alignment with needs and eligibility.
• Document interactions, screenings, and referrals in Epic for tracking and follow-up.
• Identify trends and service gaps and escalate insights to leadership for program improvements.
• Participate in community-based activities related to NMDOH and patient navigation.

Connaissances

Motivational Interviewing

Spanish Bilingual

Communication Skills

Time Management

Team Collaboration

Formation

High School Diploma

Associate's Degree

CHW Certifications

CHW Instructor

CHW-E

CHW-T

CPN Certification

CHW Certifications (TDSHS)

Outils

EPIC

Microsoft Office

Description du poste

Memorial Hermann in the United States is seeking a Patient Care Navigator to provide in-person support in clinical settings, focusing on NMDOH, motivatational interviewing, and helping patients transition to stable care in the community. The role collaborates with social workers, case managers, and clinical staff to align support plans and connect patients to resources upon discharge.

You will document encounters in EPIC, track NMDOH indicators, and participate in efforts to reduce ER visits and