Community Health Navigator & Outreach Advocate

Indiana University Health; Muncie (IN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Indiana University Health in Indiana is seeking a compassionate Community Health Worker to join Ball Memorial Hospital, serving the Tipton community. You will provide outreach, education, advocacy, and navigation services to patients and families while identifying barriers to care and linking them with needed resources.

You will support care coordination, assist with enrollment in RPM programs, and educate on maternal health, infant care, chronic disease management, and preventive services.

Qualifikationen

• High School Diploma/GED is required.
• Must obtain a Community Health Worker certification within 1 year of hire, in accordance with state and organizational standards.
• Requires 0-3 years of relevant experience.
• Ongoing continuing education may be required to maintain certification.
• Requires basic computer skills.
• Requires knowledge of medical, community, and social resources.

Aufgaben

• Provide outreach, engagement, education, advocacy, and navigation services to patients and families.
• Assess barriers to care and conduct Social Determinants of Health (SDOH) screenings to identify needs related to housing, food security, transportation, childcare, insurance, financial assistance, utilities, and other social support services.
• Connect patients with healthcare services, community resources, and social service programs, and facilitate referrals to ensure successful linkage to care.
• Support care coordination activities, including appointment scheduling, follow-up outreach, provider communication, and navigation of healthcare systems.
• Assist patients in accessing prenatal, postpartum, primary care, specialty care, behavioral health, preventive services, and chronic disease management programs.
• Identify eligible patients and facilitate enrollment in Remote Patient Monitoring (RPM) programs and provide education regarding equipment use and self-management strategies.
• Educate patients and families on maternal health, infant care, chronic disease management, preventive health, healthy lifestyle behaviors, and recommended care plans.
• Provide ongoing encouragement, emotional support, and coaching to promote engagement, self-sufficiency, and adherence to care goals.
• Conduct community outreach and occasional home visits to assess needs, reinforce education, and support patient engagement.
• Collaborate with physicians, nurses, social workers, care managers, community organizations, and other interdisciplinary team members to coordinate services and improve outcomes.
• Participate in care team meetings, community partnerships, health promotion activities, and health equity initiatives.
• Maintain accurate documentation of patient encounters, assessments, referrals, services provided, and outcomes in accordance with organizational policies.
• Utilize culturally responsive, trauma-informed, and patient-centered approaches in all interactions.

Kenntnisse

Communication skills

Empathy

Cultural competence

Team collaboration

Ausbildung

High School Diploma/GED

Community Health Worker certification within 1 year

Jobbeschreibung

Indiana University Health in Indiana is seeking a compassionate Community Health Worker to join Ball Memorial Hospital, serving the Tipton community. You will provide outreach, education, advocacy, and navigation services to patients and families while identifying barriers to care and linking them with needed resources.

You will support care coordination, assist with enrollment in RPM programs, and educate on maternal health, infant care, chronic disease management, and preventive services.