Community Health Navigator & Care Coordinator

Lāna‘i Community Health Center; Hawaii; On-site; USD 42,000 - 64,000; Full time

Job summary

The Lāna‘i Community Health Center seeks a Community Health Worker to assist providers and staff in delivering comprehensive health care. The role focuses on helping patients navigate services, connecting families with resources, and promoting healthy behaviors through outreach and home visits.

The CHW will perform health screenings, document interactions in the EHR within 24 hours, and support transportation and education efforts. Certification as CHW and bilingual skills are pluses.

Qualifications

• High school diploma or equivalent; bachelor's degree in a related field is preferred.
• Proven experience in community outreach, public health, or related field.
• Strong communication and interpersonal skills.
• Knowledge of local healthcare resources and social service programs.
• Ability to work effectively with individuals from diverse backgrounds.
• Compassionate, empathetic and culturally sensitive approach to healthcare advocacy.

Responsibilities

• Support patients across medical, dental, vision, behavioral health, and specialty services.
• Build trusting relationships with patients and families.
• Conduct intake interviews and prepare patients for provider visits.
• Provide follow-up via phone, home visits, and community outreach.
• Assist with applications, registration, and access to services.
• Coordinate care plans, referrals, and appointments.
• Collaborate with providers and care teams to ensure continuity of care.
• Advocate for patients and connect them with community resources.
• Perform basic clinical tasks (e.g., vital signs, glucose checks).
• Document patient interactions accurately in the EHR within 24 hours.
• Support patient transportation needs as appropriate.
• Follow all policies, procedures, and safety protocols.
• Assist with health education and interdepartmental initiatives.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Community outreach

Cultural sensitivity

Empathy

Education

High school diploma

Bachelor's degree preferred

Job description

The Lāna‘i Community Health Center seeks a Community Health Worker to assist providers and staff in delivering comprehensive health care. The role focuses on helping patients navigate services, connecting families with resources, and promoting healthy behaviors through outreach and home visits.

The CHW will perform health screenings, document interactions in the EHR within 24 hours, and support transportation and education efforts. Certification as CHW and bilingual skills are pluses.