Community Health Navigator

Penn Medicine; Plainsboro Township (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Community Health Navigator to join their Population Health department. In this full-time role, you will work collaboratively with healthcare teams to implement strategies that reduce patient readmissions. Your responsibilities will include managing patient caseloads, facilitating communication between patients and their care teams, and ensuring access to follow-up healthcare. This position offers a unique opportunity to make a significant impact on the community's health while enjoying a comprehensive benefits package. Join this forward-thinking organization and help shape the future of healthcare!

Benefits

Prepaid Tuition Assistance

Comprehensive Benefits Program

Employee Wellness Programs

Qualifications

• LCSW or LSW credentials required for patient management.
• Master’s Degree is essential for this role.

Responsibilities

• Manage patient caseloads to reduce readmissions effectively.
• Facilitate communication between patients and healthcare teams.

Skills

Patient Management

Communication Skills

Care Coordination

Chronic Illness Management

Advance Care Planning

Education

Master’s Degree

Tools

EPIC

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Why Join Our Team?

Penn Medicine Princeton Health (PMPMH) is seeking a full-time Community Health Navigator to work Monday through Friday within the Population Health department. The individual in this role will divide their time by working in the hospital setting as well as traveling throughout the community to serve our patients by focusing on rehabilitation plans that will assist in avoiding readmission.

Schedule:

Monday – Friday: 8am - 5pm (approximate)

Key Roles and Responsibilities:

1. Manage a caseload of patients to provide readmission reduction strategies to those currently in house or post-acute/home.
2. Establish and maintain effective ongoing relationships by facilitating communication and coordination with members and their primary care physicians, post-acute care teams such as Homecare, ACO, and post-acute care managers.
3. Ensure access to follow-up health care by facilitating medical appointments.
4. Discuss symptoms management for chronic illness and emergency room alternatives with patients.
5. Identify needs for advanced care planning and facilitate conversations and completion of documents specific to goals of care (e.g., POLST, HCP).
6. Document all patient interactions and follow-up interventions in EPIC.
7. Help clients utilize resources, including scheduling appointments and assisting with completion of applications for programs for which they may be eligible.
8. Facilitate patient engagement in routine preventive screenings through PCP, community programs, or clinics.
9. Advise patients of resources related to improving general health and PMPH Community Wellness program offerings and facilitate enrollment as appropriate.
10. Must be comfortable discussing advance care documents and end-of-life decision making.
11. The role will require visiting community skilled nursing facilities and rounding on patients in-house or in their homes for home care.

What we Require for this Role:

Credentials: LCSW or LSW Required

Education: Master’s Degree Required

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, or any other status protected by law.