Community Health Coach

Metropolitan Jewish Health System; Whitehall Corners (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Metropolitan Jewish Health System is expanding its Elderplan and HomeFirst programs to provide in-home care management visits addressing psychosocial, environmental, and spiritual needs of members.

You will educate members on benefits, coordinate with the care team, and help with directives and POA while ensuring continuity of care across settings.

Qualifications

• Bachelor's degree in Social Work, psychology or related health field preferred.
• Minimum 1–2 years of relevant work experience in long term care, managed care, home care, geriatrics, hospital setting, or hospice.
• Prior experience in an interdisciplinary service delivery environment preferred.
• Working knowledge of Medicare and Medicaid regulations.
• Strong background in addressing Social Determinants of Health/Certification.

Responsibilities

• Conduct in-person care management visits to identify and provide interventions based on psychosocial, environmental, and spiritual needs of the member.
• Use pre-established criteria & care management scripts to identify Social Determinants of Health (SDOH) needs while in the member's home, in accordance with departmental workflow.
• Provide education on how to access covered and non-covered benefits and ensure continuity of care across all healthcare settings by collaborating with the interdisciplinary team.
• Educate members on preventative health, plan benefits, Advanced Directives/POA/Power of Attorney and help facilitate such documentation.
• Collaborate with the Primary Care Management, report findings, and submit completed documentation to the Support Staff Supervisor.

Skills

Care management

Social work

Interdisciplinary teamwork

Education

Bachelor's degree in Social Work, psychology or related health field

Job description

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

Conduct in-person care management visits to identify and provide appropriate interventions based on the psychosocial, environmental, and spiritual needs of the member. Use pre-established criteria & care management scripts to identify Social Determinants of Health (SDOH) needs while in the members' home, in accordance with departmental workflow.

Provide education on how to access covered and non-covered benefits and ensure continuity of care across all healthcare settings by collaborating with the interdisciplinary team. Utilize benefit structure and community-based resources to address member needs. Educate members on preventative health, quality of life interventions, plan benefits, Advanced Directives/Health Care Proxy/Power of Attorney (POA) and help to facilitate the completion of such documentation. Collaborate with the Primary Care Management, report findings, & submit completed documentation to the Support Staff Supervisor.

• Bachelor's degree in Social Work, psychology or related health field preferred.
• Minimum 1-2 years of relevant work experience in long term care, managed care, home care, geriatrics, hospital setting, or hospice.
• Prior experience in an interdisciplinary service delivery environment preferred.
• Working knowledge of Medicare and Medicaid regulations.
• Strong background in addressing Social Determinants of Health/Certification.