Care Coach 1

Integrated Resources, Inc; Florida; On-site; USD 28,000 - 39,000; Full time

Job summary

Integrated Resources, Inc. is seeking a Care Coach 1 to assess member needs and guide families toward appropriate resources, enabling optimal wellness. The role requires 75-90% local travel in Highlands County (Sebring, Avon Park) and a 3-month duration.

Mon-Fri, 8 AM – 5 PM, travel to members' homes and facilities, with responsibilities spanning assessment, care planning, and barrier resolution, while maintaining compliance with standards.

Qualifications

• Bachelor's degree required; Master’s preferred.
• 2+ years of related experience.
• Proficient in Word and Excel; strong communication skills.

Responsibilities

• Assess and evaluate member needs to guide toward appropriate resources.
• Manage tasks of moderate complexity with clear direction.
• Use varied strategies to address health issues and barriers.
• Monitor progress and participate in active care planning.
• Follow regulations, standards, and documented procedures.
• Travel locally to members' homes and facilities as needed.

Skills

Communication skills

Interpersonal skills

Education

Bachelor's degree

Master's degree

Tools

Microsoft Word

Excel

Job description

Job Description

Job Title: Care Coach 1

Location: 75-90% local travel in Highlands County area (Sebring, Avon Park)

Duration: 3 Months

Shift: Mon-Fri; 8AM – 5PM

Job Description:

• Assesses and evaluates members' needs and requirements to achieve and/or maintain an optimal wellness state by guiding members and families toward, and facilitating interaction with, resources appropriate for the care and well-being of members.
• Work assignments are often straightforward and of moderate complexity.
• Employs a variety of strategies, approaches, and techniques to manage a member's health issues.
• Identifies and resolves barriers that hinder effective care.
• Ensures the patient is progressing toward desired outcomes by continuously monitoring patient care through the use of assessments, data, conversations with the member, and active care planning.
• Understands professional concepts, standards, regulations, strategies, and operating standards within their own work area.
• Makes decisions regarding their own work approach and priorities and follows direction.
• Work is managed and often guided by precedent and/or documented procedures, regulations, and professional standards, with some interpretation.
• Will travel throughout the counties to members' homes and facilities.

Required Qualifications:

• Bachelor's degree
• 2 or more years of related experience
• Knowledge of Microsoft Office Word and Excel
• Exceptional verbal/written communication and interpersonal skills
• Ability to use a variety of electronic information applications/software programs
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications:

• Master's degree
• Prior experience with Medicare & Medicaid recipients
• Previous experience with electronic case notes documentation and experienced with documenting in multiple computer applications/systems
• Experience with health promotion, coaching, and wellness
• Knowledge of community health and social service agencies and additional community resources.

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