Community Health Coach - Hudson Valley

MJHS; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

MJHS in New York, NY seeks a care management professional to conduct in-person visits and identify interventions based on the psychosocial, environmental, and spiritual needs of our members. You will work within our Medicare and Medicaid focused plans to support independence and quality of life.

You will educate on benefits, coordinate with interdisciplinary teams, and assist with advance directives/POA while ensuring complete and accurate documentation.

Qualifications

• Bachelor’s degree in Social Work, psychology or related health field required.
• Minimum 1–2 years of relevant work experience in long term care, managed care, home care, geriatrics, hospital setting, or hospice.
• Prior experience in an interdisciplinary service delivery environment preferred.
• Working knowledge of Medicare and Medicaid regulations.
• Strong background in addressing Social Determinants of Health/Certification.

Responsibilities

• Conduct in-person care management visits to identify needs and provide interventions based on psychosocial, environmental, and spiritual needs.
• Provide education on accessing covered and non-covered benefits and ensure continuity of care across healthcare settings by collaborating with the interdisciplinary team.
• Educate members on plan benefits, advance directives/POA, and help facilitate documentation; report findings to the supervisor.

Skills

Social work practice

Interdisciplinary collaboration

Medicare/Medicaid knowledge

SDOH addressing

Patient education

Education

Bachelor’s in Social Work or related health field

Job description

Come lead with us at New York, NY

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

Conduct in-person care management visits to identify and provide appropriate interventions based on the psychosocial, environmental, and spiritual needs of the member. Use pre-established criteria & care management scripts to identify Social Determinants of Health (SDOH) needs while in the members’ home, in accordance with departmental workflow.

Provide education on how to access covered and non-covered benefits and ensure continuity of care across all healthcare settings by collaborating with the interdisciplinary team. Utilize benefit structure and community-based resources to address member needs. Educate members on preventative health, quality of life interventions, plan benefits, Advanced Directives/Health Care Proxy/Power of Attorney (POA) and help to facilitate the completion of such documentation. Collaborate with the Primary Care Management, report findings, & submit completed documentation to the Support Staff Supervisor.

• Bachelor’s degree in Social Work, psychology or related health field required.
• Minimum 1-2 years of relevant work experience in long term care, managed care, home care, geriatrics, hospital setting, or hospice.
• Prior experience in an interdisciplinary service delivery environment preferred.
• Working knowledge of Medicare and Medicaid regulations.
• Strong background in addressing Social Determinants of Health/Certification.