Community Growth Manager - Remote / Telecommute

Cynet Systems Inc; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

A technology company is seeking a Program Launch & Community Growth Manager to lead strategic program launches, manage community growth, and drive business development. The ideal candidate has over 8 years of experience in sales or business operations and excels in project management and strategic thinking. Strong communication skills and a passion for community building are essential. This role offers a competitive pay range from $82.22 to $87.22 per hour.

Qualifications

• 8+ years of experience in Sales, Business Operations, or Business Development.
• Proven strategic thinking and ability to exceed growth OKRs.
• Strong project management experience in leading strategic programs.

Responsibilities

• Launch strategic programs and manage community of Co-hosts.
• Analyze business trends for scalable growth opportunities.
• Design and execute communication campaigns for Co-hosts.

Skills

Strategic thinking

Project management

Sales and business development

Data analysis

Negotiation

Effective communication

Community engagement

Tools

Excel

Salesforce CRM

Asana

Job description

Job Description:

Pay Range: $82.22hr - $87.22hr

Responsibilities:

• The Program Launch & Community Growth Manager will be responsible for launching strategic programs, managing a growing community of Co-hosts, and driving growth through business development, community support, and operational excellence.
• This individual will lead initiatives that empower Co-hosts to scale their businesses while contributing to strategic revenue and growth objectives.

Program Launch:

• Support recruitment and onboarding education for new Co-hosts.
• Analyze regional and territory business trends to identify scalable growth opportunities.
• Design, pilot, and test new initiatives to support Co-host growth at scale.
• Develop and maintain a community forum to expand reach and establish feedback loops for program and product support.
• Execute workshops, events, webinars, and partnerships for an integrated growth strategy.
• Adapt central programs to support regional business goals.

Co-Hosting Community Management:

• Design and execute email and communication campaigns to support lifecycle engagement and education.
• Serve as the primary point of contact for Co-hosts, advising and supporting them in building their property management businesses.
• Build sentiment and feedback channels to synthesize insights for product and program teams.
• Identify and pilot opportunities to increase Co-host success.

Business Strategy:

• Own revenue and host growth goals.
• Develop and implement new programs and business initiatives.
• Evaluate initiative effectiveness and inform broader business strategy.
• Lead through inspiration, influence, and core values of inclusion and belonging.

Outcomes and Impact:

• Contribute to strategic initiatives that unlock the next generation of hosts.
• Pioneer a new growth model and structure in collaboration with global cross-functional teams.
• Develop project plans, mitigate risks, and support scalable business verticals.
• Act as a change agent using proven change management methodologies.
• Lead resource development and high-impact communications for the Co-hosting community.
• Become a go-to expert on local market trends and dynamics.
• Support and execute community events including webinars, meetups, and workshops.

Requirement/Must Have:

• 8+ years of experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel.
• Proven strategic thinking and ability to exceed growth OKRs.
• Entrepreneurial mindset with a resourceful, goal-driven approach.
• Strong project management experience leading strategic programs.
• Forecasting, modeling, and optimizing growth tactics based on data.
• Experience in sales or external relationship management in tech or consumer goods.
• Strong persuasive, negotiation, and consensus-building skills.
• Quick decision-making based on facts, analysis, and problem-solving.
• Excellent written and verbal communication skills.
• Strong empathy for community and passion for revenue and growth.
• Understanding of value drivers in recurring revenue models.
• Inspirational leadership and ability to work with minimal supervision.
• Expertise in Excel (pivot tables, data analysis, formulas) and analytical tools (e.g., SQL).
• Familiarity with Salesforce CRM, Google Docs, and other tech tools.
• Experience with collaborative project management tools (e.g., Asana, Airtable).