Community Growth Manager (Islamic Finance)

Musaffa LLC.; New York (NY); On-site; USD 72,000 - 90,000; Full time

Job summary

Musaffa LLC., a leading Islamic fintech company, is seeking a Community Growth Manager to lead user engagement and partnerships. This high-impact role involves developing strategies to foster community growth while taking advantage of a flexible and innovative work environment. Ideal candidates will have over 10 years of experience and a proven track record in community-focused roles, driving user engagement and subscription growth.

Benefits

ESOP Opportunities

Flexible Work Hours

Collaborative Environment

Qualifications

• 10+ years of experience in community management, SaaS, or fintech.
• Proven success in building and managing online communities.
• Strong background in strategic partnerships and referral programs.

Responsibilities

• Design and implement community growth strategy across platforms.
• Host webinars and workshops to foster engagement.
• Cultivate strategic relationships with industry influencers.

Skills

Community Management

User Engagement

Strategic Partnerships

Analytical Skills

Interpersonal Skills

Education

Bachelor’s or Master’s degree in Marketing

Bachelor’s or Master’s degree in Business Administration

3.5 GPA or higher

Tools

Community Platforms

Analytics Tools

Job description

Community Growth Manager (Islamic Finance)

Community Growth Manager (Islamic Finance)

2 days ago Be among the first 25 applicants

Direct message the job poster from Musaffa

Co-founder and CEO at Musaffa | Halal & Ethical Investing

About Musaffa

Musaffa is a US-based Islamic fintech powerhouse transforming Shariah-compliant investing globally. With over four years of innovation, we serve a thriving community of 496,000+ users across 195 countries, offering advanced tools for halal investment screening and research.

As one of the most visited platforms in Shariah-compliant capital markets, we’re building a cutting-edge Shariah-compliant trading platform to provide seamless, ethical, and transparent investment opportunities.

At Musaffa, we don’t just hire employees—we seek visionary partners and bold innovators who share our ambition to transform Musaffa into one of the most visited and impactful platforms in the global fintech industry. Together, we’re not just building a company; we’re shaping the future of halal investing.

As we continue to scale, we’re seeking a seasoned Community Growth Manager to spearhead our efforts in user engagement, strategic partnerships, and driving organic growth. This is a unique opportunity to make a significant impact by expanding our reach and furthering our mission of redefining halal investing.

About the Role

As the Community Growth Manager, you will take charge of Musaffa’s community engagement and outreach, driving user growth through strategic partnerships, referral programs, and ambassador initiatives. This role is ideal for a seasoned leader with a track record of building thriving communities and contributing to subscription growth. You will have the opportunity to directly impact Musaffa’s success and scalability while fostering lasting relationships within our community.

This is a high-impact role that requires dedication and a results-driven mindset. While the work hours are flexible, candidates should be ready to put in the extra effort when needed, particularly during major events, initiatives, or critical growth phases. Given the global nature of our community, this role requires flexibility in work hours to engage with users across various time zones and meet critical deadlines.

Key Responsibilities

1. Internal Community Engagement

• Design and implement a community growth strategy to expand and deepen user engagement across platforms like LinkedIn, Facebook, Reddit, WhatsApp, and community forums.
• Host interactive events such as webinars, live Q&A sessions, AMAs (Ask Me Anything), and workshops to foster a dynamic and engaged community.
• Encourage user advocacy by promoting user-generated content, including testimonials, success stories, and investment tips.
• Act as the primary point of contact for community members, responding to inquiries, gathering feedback, and improving the user experience.
• Use data-driven insights to track engagement metrics, analyze community health, and continuously optimize strategies.

2. External Outreach and Partnerships

• Cultivate strategic relationships with influencers, thought leaders, and organizations in the Islamic finance and ethical investing sectors.
• Represent Musaffa at industry events, virtual summits, and conferences to boost brand visibility and forge new partnerships.
• Collaborate with external partners on co-branded campaigns, including guest webinars, joint articles, and educational content.
• Leverage partnerships to amplify the reach of Musaffa Academy and attract new users to the platform.

3. Sales-Related Responsibilities

• Lead Generation and Nurturing: Identify and nurture high-potential leads from community interactions and outreach.
• Upselling and Cross-Selling: Promote premium features and higher-tier subscriptions by addressing specific user needs during events and interactions.
• Referral and Ambassador Programs:
• Design and manage referral programs that incentivize existing subscribers to invite others.
• Develop and lead an ambassador program to empower super-users who actively promote Musaffa within their networks.
• Collaborate with ambassadors to produce user-generated content, testimonials, and case studies.
• B2B Opportunities: Collaborate with institutions such as universities and mosques to offer bulk subscription packages, creating custom pricing models for organizational clients.

4. Metrics and Insights

• Track key performance metrics such as community growth, referral program success, subscription upgrades, and retention rates.
• Provide actionable insights to product and marketing teams to refine strategies and improve user engagement.

What You’ll Bring to Musaffa

Experience and Expertise:

• 10+ years of experience in community management, external outreach, or related roles, ideally in SaaS, fintech, or education-focused organizations.
• Proven success in designing and scaling referral and ambassador programs.
• Demonstrated ability to grow and manage online communities and build strategic partnerships.

Education:

• Preferred Degrees: Bachelor’s or Master’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• Preferred GPA: 3.5 or higher (on a 4.0 scale), reflecting strong academic performance.

Skills and Knowledge:

• Expertise in managing community platforms (e.g., LinkedIn, Facebook, WhatsApp, Reddit, Discourse).
• Strong analytical mindset with experience tracking and optimizing engagement and growth metrics.
• Exceptional interpersonal and communication skills to engage diverse audiences and build relationships.
• Familiarity with hosting and moderating online events, webinars, and live sessions.

Nice-to-Have Skills:

• Pre-existing relationships with influencers or organizations in Islamic finance or ethical investing.
• Experience with ambassador management tools and referral program software.
• Proficiency with analytics tools to monitor community and campaign performance.

Why Join Musaffa?

• Mission-Driven Impact: Be part of a company that is reshaping ethical investing and empowering individuals globally.
• Leadership Opportunity: Take ownership of high-impact community initiatives that drive Musaffa’s growth.
• ESOP Opportunities: Qualified candidates will have the opportunity to participate in Musaffa’s Employee Stock Ownership Plan (ESOP) after demonstrating proven performance.
• Collaborative Environment: Work with a passionate, innovative team that values creativity and results.
• Global Flexibility: Given the global nature of our community, this role requires flexibility in work hours to engage with users across various time zones and meet critical deadlines.

How to Apply

Are you ready to lead a thriving community and make a meaningful impact? Apply now by sending your resume and a cover letter to [e-mail]. Let’s build the future of ethical investing together!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Business Development

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