Community Front Desk & Guest Services Coordinator

Campbell Property Management; Boynton Beach, Northern (FL, KY); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Campbell Property Management in Boynton Beach, FL is looking for a Front Desk Attendant to provide friendly, professional service to residents, guests, vendors, and visitors. This role is the first point of contact at the community office or clubhouse and assists with general administrative tasks.

Responsibilities include greeting visitors, answering calls, sharing information about amenities and rules, processing work orders, and maintaining logs.

Qualifications

• Must be able to pass a Drug Screening and Background check.

Responsibilities

• Greet and assist residents, guests, vendors, and visitors in a professional and courteous manner.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Provide information regarding community amenities, events, rules, policies, and procedures.
• Assist residents with general requests and direct more complex matters to the appropriate department or management staff.
• Maintain visitor and vendor sign-in procedures and follow community access protocols.
• Monitor and control access to the front desk, lobby, clubhouse, or other designated areas as required.
• Receive, sort, and distribute mail, packages, and other deliveries.
• Assist with issuing and tracking amenity passes, access cards, key fobs, pool passes, or other community items, as applicable.
• Schedule or assist with reservations for clubhouse rooms, amenities, and community facilities.
• Maintain accurate logs, records, forms, and daily reports.
• Assist residents with submitting work orders, service requests, and other community-related forms.
• Provide administrative support to the Property Manager, Association staff, and Board of Directors as needed.
• Assist with copying, scanning, filing, data entry, mailings, and other general office duties.
• Maintain confidentiality of resident, association, and administrative information.
• Keep the front desk and surrounding area clean, organized, and professional.
• Communicate maintenance, security, safety, or resident concerns to the appropriate staff member.
• Follow all POA policies, procedures, safety requirements, and customer service standards.
• Perform other duties as assigned by management.

Skills

Customer service

Telephone etiquette

Administrative support

Professional demeanor

Job description

Campbell Property Management in Boynton Beach, FL is looking for a Front Desk Attendant to provide friendly, professional service to residents, guests, vendors, and visitors. This role is the first point of contact at the community office or clubhouse and assists with general administrative tasks.

Responsibilities include greeting visitors, answering calls, sharing information about amenities and rules, processing work orders, and maintaining logs.