Community Family Advisor

Stride, Inc.; Oklahoma; Remote; USD 40,000 - 55,000; Full time

Job summary

Stride, Inc. is seeking a Community Family Advisor to enhance engagement among students and Learning Coaches. This full-time remote position requires strong communication and organizational skills. The role involves overseeing student caseloads and providing consistent support to ensure academic success. Ideal candidates will have a background in education and the ability to adapt in a fast-paced environment.

Qualifications

• Two years of experience in education or equivalent combination of education and experience.
• Strong written and verbal communication skills.

Responsibilities

• Oversee a caseload of students to increase engagement.
• Provide proactive support to students using data resources.
• Serve as primary contact between students and administration.

Skills

Communication

Problem Solving

Organization

Customer Service

Adaptability

Education

Two years of college

Four years of college

Tools

Microsoft Office Suite

Web tools

Job description

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Job Description

• This position is remote and requires candidates who reside in Oklahoma.

Residency Requirements:

Must reside in Oklahoma

Role Overview

The community family advisor is responsible for increasing student and learning coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience.

K12, a Stride Company, believes in Education for ANYONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

Passionate educators are needed at the Stride K12 partner school, Oklahoma Virtual Charter Academy (OVCA). We want you to be a part of our talented team!

The mission of Oklahoma Virtual Charter Academy (OVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

Position Details

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during work hours, from 8a – 5p.

Essential Functions

• Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch-up sessions, time management).
• Provide consistent proactive support to students using data resources.
• Support students and Learning Coaches through the Onboarding (Strong Start) experience.
• Serve as primary contact between students, Learning Coaches, teachers, and administration.
• Continuously pursue education and training to meet the dynamic needs of students and Learning Coaches.

Minimum Qualifications

• Two (2) years of college AND
• Two (2) years of experience in education OR
• Equivalent combination of education and related experience

Other Required Qualifications

• Strong written and verbal communication skills
• Excellent problem-solving skills
• Organization skills, multi-tasking abilities
• Customer service focus
• Adaptability and comfort in a fast-paced environment
• Experience coordinating academically-oriented clubs and activities
• Proficiency in Microsoft Office Suite and web tools
• Familiarity with online learning environments
• Ability to travel 20% of the time
• Ability to clear background check

Desired Qualifications

• Four (4) years of college education
• Experience working with the proposed age group
• Experience supporting adults and children in learning and technology use
• Ability to quickly learn new technology tools

Compensation & Benefits

Salaries are determined based on education, experience, qualifications, and other factors. Offers typically fall in the bottom half of the salary range.

Work Environment

This is a virtual position that may require some days in the office as determined by the supervisor.

Additional Information

All duties are subject to change. Employment is at-will, governed by state law. For accommodations, contact [e-mail].

Stride, Inc. is an equal opportunity employer. We consider merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.