Community Engagement Specialist

Remote Jobs; United States; Remote; USD 55,000 - 65,000; Full time

Job summary

A leading home-based healthcare organization is seeking a talented individual for a patient engagement role, focusing on enrolling patients into their program. This role offers a salary of up to $65,000 per year, comprehensive benefits, and a strong emphasis on patient outreach. Qualified candidates should have experience in the healthcare sector and proficiency in Microsoft applications. A professional demeanor and strong communication skills are essential for success in this role.

Benefits

Comprehensive benefits package

401K Retirement Plan with company match

Paid Time Off and Federal Holidays

Qualifications

• Minimum of 2 years of experience in sales, patient engagement, community outreach, or customer service in the healthcare industry.
• Strong documentation skills and a professional demeanor.

Responsibilities

• Enroll eligible patients into the HarmonyCares program through telephonic outreach.
• Conduct thorough research to assess patients' healthcare needs.
• Collaborate with a Community Account Executive to engage providers.

Skills

Active listening

Written communication

Verbal communication

Detail-oriented

Education

Associate's degree or 3+ years of progressive career growth

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Overview

• Salary up to $65,000 per year
• Comprehensive benefits package including Health, Dental, Vision, Disability & Life Insurance
• 401K Retirement Plan with company match
• Paid Time Off, Federal Holidays, and Volunteer Time Off
• Daytime hours with no holiday or weekend shifts
• Opportunity to work with a leading organization in home-based primary care for over 28 years

What to Expect (Job Responsibilities)

• Enroll eligible patients into the HarmonyCares program through telephonic outreach
• Conduct thorough research to assess patients' healthcare needs and effective communication strategies
• Collaborate with a Community Account Executive to engage healthcare providers and facilities
• Build and maintain relationships with community providers to enhance patient experience
• Meet or exceed established monthly engagement targets

What is Required (Qualifications)

• Associate's degree or 3+ years of progressive career growth
• Minimum of 2 years of experience in sales, patient engagement, community outreach, or customer service in the healthcare industry
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Strong active listening, written, and verbal communication skills
• Detail-oriented with excellent documentation skills and a professional demeanor

How to Stand Out (Preferred Qualifications)

• Bilingual in Spanish, Mandarin, or another language
• Experience in a contact center environment
• Familiarity with CRM and EMR tools

#HomeHealthcare #PatientEngagement #CareerOpportunity #CompetitivePay #CommunityOutreach

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