Community Engagement Manager

IFS group; Oak Park (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

An organization focused on psychotherapy is seeking a Community Engagement Manager to lead communications and foster engagement within professional communities. This remote opportunity requires 5-7 years of experience, strong leadership skills, and proficiency in project management and social media engagement. You’ll work collaboratively across departments and manage a Coordinator to ensure effective outreach and community involvement.

Qualifications

• 5 to 7 years of experience in a related field.
• Highly organized and DEI advocate.
• Ability to prioritize, problem-solve and meet deadlines.

Responsibilities

• Provide leadership for direct reports.
• Oversee the administration of digital communities and social media groups.
• Lead the creation of newsletters and outreach emails.

Skills

Leadership abilities

Exceptional interpersonal skills

Project management

Social media management

Strong communication

Education

Bachelor's degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Community Engagement Manager

Location: Remote U.S. or Canada

Department: Professional and Community Development

Employment Type: FT

Minimum Experience: Manager/Supervisor

About Us

The mission of the IFS Institute ("IFSI") is to bring more Self leadership to the world. IFS is a transformative, evidence-based psychotherapy, based on the view that the mind is naturally multiple and that we all have a core Self that can’t be damaged and that knows how to heal. The IFS Institute provides IFS training for professionals, a practitioner directory for those looking for IFS trained providers, an annual conference, and a growing catalogue of online courses.

Our goal is to create learning environments and a community that teaches and supports the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer.

To learn more about our growing organization, view a few of our introductory IFS videos.

Position Summary

The Community Engagement Manager, reporting to the Director of Professional & Community Development, serves as the primary liaison between IFS Institute and its community spaces. This position holds a critical role in advancing the organization’s internal and external communications, with particular emphasis on engagement with professional communities and social media groups. Additionally, the Community Engagement Manager provides support to IFSI UK and partners with the International Director to facilitate clear, consistent, and effective communications across the global IFS community.

IFSI is managed as a distributed team that uses technology and regular in-person gatherings to stay connected. We are seeking someone who is comfortable with and skilled at remote work, leadership, and collaboration. We have two base locations – Chicago and Toronto. This is a remote opportunity.

Key Responsibilities

The ideal candidate will be a proactive problem solver with exceptional interpersonal skills, strong leadership abilities, and meticulous attention to detail. This position manages a Coordinator and plays a central role in the development and execution of diverse communications initiatives.

• Provide leadership for direct reports, establishing shared objectives, alignment, and a collaborative mindset.
• Foster open dialogue and cross-functional collaboration within the team and across departments.
• Oversee the administration and continuous improvement of digital communities and social media groups.
• Internal Communications: Develop messaging frameworks, templates, and processes to support organizational clarity, such as admissions updates, process changes, and event announcements.
• External Communications: Lead the creation and distribution of newsletters, outreach emails, campaign messaging, onboarding materials, and FAQs.
• Project Management: Serve as the lead for implementing audit recommendations related to public-facing communications and digital engagement points.
• Collaborate with cross-functional teams to ensure messaging is consistent, inclusive, and appropriate for the audience.
• Establish and manage systems to collect, document, and respond to feedback from the community.
• Partner with the Professional & Community Development department to develop messaging, press releases, contributed articles, event strategies, and media relations strategies for various campaigns.
• Perform other duties as assigned.

Role Requirements

• 5 to 7 years of experience in related field
• Bachelor’s degree
• Highly organized, strong communicator and DEI advocate
• Excellent communication and organizational skills
• Prior experience in social media or online community management
• Ability to make critical decisions that can impact the success of the team and the organization
• Provides clear guidance to your team, setting goals and objectives and defining the paths to success
• Ability to prioritize, problem-solve and meet deadlines
• Knowledge of MS Office products (Word, Excel, Outlook)
• Independently manage projects from start to finish

IFSI Institute is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by our U.S. IFS Institute HR Department who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.