Community Engagement Manager

Curana Health; Milwaukee (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Curana Health is seeking a Senior Living Community Engagement Manager to educate and engage with our senior living partners and residents across communities. You will develop deep relationships with facility staff, acting as the liaison for Curana’s services and educational events to improve patient and family engagement.

Ideal candidates bring sales/consulting experience, senior living familiarity, and exceptional communication.

Qualifications

• Associates degree or college diploma is required.
• Outgoing and loves interacting with people.
• Experience in sales or consulting preferred.
• Experience in the senior living setting strongly preferred.
• Proficient in Microsoft Office.
• Organized, effective communicator with strong interpersonal skills.
• Positive attitude and passion for helping others.
• Highly organized and reliable.
• Willingness to learn and be part of something great.
• Willingness and ability to travel, up to 100%.

Responsibilities

• Engage with facility staff and build relationships at designated senior living communities.
• Identify a Curana Champion within each facility and nurture the relationship.
• Share data and dashboards and highlight opportunities.
• Report back to Clinical Operations on operational issues observed on the ground.
• Coordinate and attend facility and Curana Health events.
• Act as a liaison between nursing, sales, wellness and leadership.
• Be attentive to facility needs and communicate back to the team.
• Organize patient and family engagement events and sign residents up for services.

Skills

Outgoing

Sales experience

Consulting experience

Senior living experience

Organized

Excellent communicator

Interpersonal skills

Willing to travel

Willingness to learn

Education

Associates degree or college diploma

Tools

Microsoft Office

Job description

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you.

For more information about our company, visit CuranaHealth.com.

Summary

The Senior Living Community Engagement Manager is a new role designed to educate and engage with our senior living community partners and residents. The Community Engagement Manager will have a designated set of facility partners with whom he/she is on a first name basis, developing deep and lasting relationships. The facility staff experience with Curana, and to a certain extent the patient/family experience, should directly tie to the strengths and success of this role. We strive for exceptional experience, engagement, and retention of our facility partners.

Essential Duties & Responsibilities

Facility Staff Engagement

• Meet with community staff (e.g., Executive Director, Director of Health and Wellness, Director of Sales & Marketing, etc.) on a regular basis at designated set of senior living communities
• Identity a “Curana Champion” within each facility and nurture that relationship
• Share data and dashboards and highlight areas of opportunity
• Report back to Clinical Operations leaders on operational issues you are seeing on the ground
• Coordinate and attend facility and Curana Health educational/social events
• Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership)
• Be attentive to the needs of the facility and communicate back to the team

Patient/Family Engagement

• Organize, schedule, and lead patient and family engagement / educational events
• Ensure the senior living residents are aware of Curana’s service offering and sign residents up for services
• Other duties as assigned

Qualifications

• Associates degree or college diploma
• Outgoing individual who loves interacting with people
• Prior experience in sales or consulting preferred
• Experience in the senior living setting strongly preferred
• Organized and effective communicator
• Proficient in Microsoft Office
• Positive attitude and strong interpersonal skills
• Passionate about helping others
• Highly organized
• Willingness to learn and be a part of something great
• Willingness and ability to travel, up to 100%

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.

*The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).

We’re thrilled to announce that Curana Health has been named the 147thfastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list.Curana also ranked 16thin the “Healthcare & Medical” industry category and 21stin Texas.

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.