Community Engagement Generalist

Family Futures; Grand Rapids (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Family Futures in Grand Rapids seeks a Community Engagement Generalist to support the organization’s outreach, data management, and partnerships. This full-time role blends community work, office tasks, and remote work, with some evenings and weekends required.

The position ends December 31, 2026, and involves coordinating with the community engagement team, assisting with parent-facing activities, event prep, and reporting across program, communications, and HR functions.

Qualifications

• Bachelor's degree in communications, business, human services, non-profit administration, child development, social work, or related fields.
• Minimum of one year experience in a related role.
• Strong interpersonal skills and ability to work independently or in a team, in office or remote settings.

Responsibilities

• Attend community events as assigned.
• Support community engagement team by completing tasks, projects, and research.
• Assist with running reports and ongoing/short-term projects.
• Work with program interns and oversee projects being completed.
• Quality checking of grant reports and related processes.
• Other tasks as assigned.

Skills

Organized and detail oriented

Written and verbal communication

Problem solving

Microsoft Office & databases

Multitasking

Independent and team work

Culturally competent

Thriving in fast-paced environments

Education

Bachelor's Degree in related fields

Job description

Organization Description:

Family Futures’ mission is to shape a community in which all children are supported to reach their full potential. Our geographic focus is primarily Kent County with some services extending into other communities. We help children ages 0 through 5 by supporting parents, providing connections to resources and programs, and offering ways to monitor and enhance early childhood development. We believe in supporting our employees to be successful as well. Family Futures offers a strength-based, learning-driven, quality improvement-based culture that celebrates equity and diversity and an opportunity to grow while making an impact in your community. Family Futures values a diverse workplace and strongly encourages individuals with diverse backgrounds and lived experiences to apply.

Job Overview:

The Community Engagement Generalist will be focused on supporting overall community engagement efforts at Family Futures. This is a full-time position and this position will end December 31, 2026. This position will consist of managing various projects that fall into the programmatic, communications, financial, and human resource areas of the organization, pertaining to the community engagement team. These projects include tasks such as data management, trauma and resilience training support, general office tasks, event prep and clean-up, and direct support for the community engagement team. The Community Engagement Generalist will also help support community engagement efforts by attending and supporting community events and partnerships, and helping with parent facing efforts, such as parent cafes and the Family Advisory Board. This position will also have some administrative duties for the community engagement team, such as scheduling meetings and taking notes as needed.

This position will be a hybrid position – working out in the community (including nights and weekends), at the Family Futures office a minimum of three days per week, and from home at times. This position also may require lifting boxes of paper (roughly 25lbs) and transporting various items in the community with the use of a personal vehicle. In addition, Family Futures requires all staff to comply with a COVID-19 vaccine mandate. Lastly, use of personal cell phone and access to Internet service may be a requirement of this position.

Role and Responsibilities:

• Attend community events as assigned
• Support community engagement team by completing various tasks, projects, and assigned research
• Assist with running reports and supporting on‑going and short‑term projects
• Work with program interns and oversee projects that are being completed
• Quality checking various processes, including grant reports
• Other tasks as assigned

Education and Experience:

The Community Engagement Generalist ideally would have a minimum of a Bachelor’s Degree in one of the related fields: communications, business, human services, non‑profit administration, child development, social work, or some combination of formal and informal education and experience sufficient to demonstrate proficiency. The ideal candidate should also have a minimum of one‑year experience in a related job/field. Candidates should have strong interpersonal skills and the ability to work independently and, in a team setting, either in the office or while working remotely.

Required Skills:

• Organized and detail oriented
• Good written and verbal communication
• Good problem‑solving skills
• Experience working with the Microsoft Office suite and various databases
• Adaptability and taking initiative with daily tasks
• Able to manage multiple projects at one time
• Adaptable and a self‑starter
• Culturally competent and knowledgeable when working with diverse populations
• Comfortable working in fast paced environments

Preferred Skills:

• Knowledge and experience with early childhood and/or home visiting services
• Volunteer experience
• Grant writing and/or reporting
• Experience and/or knowledge of living in or working in the Promise Neighborhood footprint of Grand Rapids, mainly the 49507, 49506, 49503 zip codes

The job description is intended to provide the employee with a general, broad understanding of the job’s responsibilities, and not necessarily to specify all activities and responsibilities.