Community Engagement & Events Coordinator - Remote in San Antonio Area

National Marrow Donor Program; Minneapolis (MN); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization as a Community Engagement & Events Coordinator, where your efforts will inspire and educate diverse communities about the importance of joining the marrow donor registry. This remote role allows you to connect with colleges, community organizations, and businesses, fostering partnerships that drive participation and support for a noble cause. You'll be responsible for planning engaging events, delivering impactful presentations, and collaborating with internal and external partners to achieve enrollment goals. If you're passionate about community service and have a knack for communication and event planning, this opportunity is perfect for you to make a meaningful difference.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Retirement Plans

Legal Benefits

Identity Theft Protection

Pet Benefits

Qualifications

• 2+ years in sales, community development, or event planning with defined targets.
• Strong knowledge of marketing strategies and community engagement.

Responsibilities

• Build and maintain relationships with diverse communities for engagement.
• Plan and execute events to increase registry participation and awareness.

Skills

Sales and Marketing

Event Planning

Community Engagement

Public Speaking

Social Media Marketing

Organizational Skills

Time Management

Goal-Driven

Communication Skills

Education

Bachelor’s degree in related field

Equivalent combination of education and experience

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Salesforce

Internet

Job description

Community Engagement & Events Coordinator - Remote in San Antonio Area

Please apply online using a laptop or desktop computer.

POSITION SUMMARY:

The Community Engagement & Events Coordinator (internally known as the Member Recruitment Coordinator) is a public-facing member of NMDP. This position educates, engages, and inspires the public for their support and participation in the mission through presentations, awareness events, celebrations, and registry recruitment event execution.

Primary responsibilities include building and sustaining relationships and driving committed individuals to join the NMDP registry. Key target audiences for RC’s are:

• Colleges, universities and technical or vocational schools
• Community-based organizations and coalitions
• Corporations
• Service sectors (such as police and fire academies and units)

With the specific focus to increase the diversity of the national registry through engagement and education of ethnically diverse communities.

This position delivers excellent customer service through the planning and coordination of registry awareness, education, and commitment activities to align with the sponsor’s vision and meet organizational goals and targets. Collaboration with internal partners, such as marketing, volunteer services, and the NMDP Foundation, as well as external partners, such as the network, is essential for maximizing the reach of the mission. Maintaining ongoing knowledge of HLA and blood stem cell transplantation is also important in this position in order to educate and influence target audiences.

This role will work collaboratively with a regional team to accomplish monthly, quarterly, and annual registry enrollment goals. This is a remote position in Southern Texas (US). #LI-Remote

• Establishes, builds, and maintains relationships within ethnically diverse communities, such as community leaders, community-based organizations, media, businesses, and local points of contact, with which to plan and coordinate community engagement and recruitment efforts.
• Effectively communicates through public speaking and written communication to expand the NMDP mission within the local community for the purpose of increased participation in new, diverse registry members, volunteerism, and philanthropic giving.
• Proactively seeks to identify and recommend innovative community engagement and registry recruitment practices and provide timely feedback to account managers and marketing leaders.
• Collaborates with account managers and marketing to create an engagement and recruitment strategy plan for each fiscal year to ensure achievement of diverse goals and targets.
• Plans, organizes, and delivers mission-focused events (live and digital) in a manner that ensures excellent registry member experience as well as exceptional customer service to the community partner and sponsor.
• Effectively educates prospective volunteer donors regarding NMDP’s mission, including but not limited to the donation process and registry member expectations to ensure new registry members are well-informed and committed to proceed should they be asked to donate.
• Creates an annual activity plan including specific rotations at each target college campus. Meets defined goals and targets focusing on committed, diverse recruitment platforms.

Internal and External Partnership Leadership:

• Collaborates with account managers and network community engagement partners to ensure the strategic goals and initiatives of NMDP are met.
• Partners with network Transplant Centers to identify patients and families interested in supporting NMDP through community awareness efforts.
• Identifies and shares impactful patient, donor, and related stories with marketing; collaborates to pitch stories to the media.
• Participates in media events and represents NMDP in media interviews.
• Engages in team building and collaborates with other functions in the organization to support the donor recruitment, donor availability, and donor experience objectives and programs.
• Speaks to community groups to inform the audience of NMDP activities and recruits potential volunteers.
• Collaborates with account managers to recruit and retain volunteers, including episodic and long-term volunteers.
• Effectively supervises volunteers throughout the entire engagement process.
• Supports and participates in volunteer recognition and appreciation activities.

REQUIRED QUALIFICATIONS:

Knowledge of:

• Sales and Marketing
• Developing in-market strategies and generating leads
• Planning and executing events

Ability to:

• Navigate college and university systems, such as athletics, diverse affinity groups, student government, Greeks, etc.
• Network and develop community partnerships among ethnically diverse communities.
• Effectively use social media and digital marketing to drive recruitment.
• Demonstrate excellent oral and written communication skills.
• Use effective organizational and time management skills to handle multiple projects.
• Be self-motivated and goal-driven.
• Proficiently use Microsoft Office software (Outlook, Word, Excel, PowerPoint), Salesforce, and the Internet.
• Must have a desire to learn and be willing to travel within the region as needed (25%- 50%), work evening/weekends. Occasional national travel, 3-4 trips per year.

Education and/or Experience:

• Bachelor’s degree in related field or equivalent combination of formal education and experience.
• Two years of experience in sales, business or community development, client account management, event planning and implementation where defined goals or targets are required.

Other Requirements:

• Must have a valid driver’s license and reliable transportation.

BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information