Community Engagement Associate — Volunteer & Partnerships

Cradles To Crayons; Newton (MA); On-site; USD 34,000 - 36,000; Full time

Job summary

Cradles to Crayons seeks an Associate, Community Engagement in Newton, MA to organize and support volunteer engagement and product collection opportunities within the community. You will guide a network of volunteers, manage donation drop-off resources, and provide tools and messaging to strengthen community outreach.

You’ll lead multiple projects, coordinate with partners and donors, and track outcomes in Salesforce, ensuring timely delivery and measurable impact while supporting organizational

Qualifications

• 2–3 years experience in a role that involved project management and working with external stakeholders.
• Proven networking and relationship-building skills.
• Proven written, verbal and communication skills.
• Excellent customer service skills including the ability to communicate with external stakeholders in a courteous and professional manner.

Responsibilities

• Lead projects that expand Cradles to Crayons’ presence and impact in targeted communities by establishing and maintaining partnerships, coordinating donation bin placements, supporting donation drives, and strengthening volunteer networks.
• Develop and manage town-specific goals and project plans to increase Cradles to Crayons brand awareness and deepen community engagement.
• Organize and guide “Community Champions” to align efforts and resources toward achieving full engagement in target communities.
• Support donor and partner relationships through strong project follow-up, clear communication, and excellent customer service.
• Coordinate logistics to ensure efficient donation pickups and supply distribution as needed, including occasional use of the Cradles to Crayons van.
• Partner with the Marketing Team to produce project communication materials, maintain accurate and updated presentations, and align messaging with End Clothing Insecurity (ECI) statistics.

Skills

Project management

Stakeholder management

Communication skills

Customer service

Organization

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Cradles to Crayons seeks an Associate, Community Engagement in Newton, MA to organize and support volunteer engagement and product collection opportunities within the community. You will guide a network of volunteers, manage donation drop-off resources, and provide tools and messaging to strengthen community outreach.

You’ll lead multiple projects, coordinate with partners and donors, and track outcomes in Salesforce, ensuring timely delivery and measurable impact while supporting organizational