Community Engagement Associate

FF Inc; City of Syracuse (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hands-on experience in community engagement

Training and mentorship

Collaborative team environment

Competitive compensation and benefits

Opportunities for career advancement

Job summary

FF Inc is seeking a Community Engagement Associate in Syracuse, NY. This role focuses on representing the brand in the community, building relationships, and driving awareness through events and outreach. The candidate should be outgoing, organized, and passionate about community engagement. Responsibilities include direct engagement at events, planning outreach initiatives, and collecting community feedback. The position offers opportunities for career advancement and a competitive compensation package.

Qualifications

• Outgoing and personable, comfortable engaging with people face-to-face.
• Strong communicator with excellent listening and interpersonal skills.
• Highly organized and detail-oriented in a fast-paced environment.
• Self-starter with a proactive attitude and willingness to go the extra mile.
• Passionate about community building and customer engagement.

Responsibilities

• Act as the front-line representative at community events and local activations.
• Engage directly with community members and provide resources and information.
• Build relationships to increase visibility and participation in events.
• Support planning and execution of outreach events and workshops.
• Collect feedback and insights from the community for internal teams.

Skills

outreach

community engagement

events

customer engagement

Job description

About The Role

Location: Syracuse, NY

Are you outgoing, personable, and passionate about connecting with people? We’re seeking a Community Engagement Associate to represent our brand in the community, build meaningful relationships, and help drive awareness through events, outreach, and face-to-face interactions. This is a people-facing role where you’ll serve as the bridge between our organization and the community. From staffing events to hosting informational sessions to connecting with individuals one-on-one, you’ll play a key role in shaping how people experience and engage with our brand.

What You’ll Do

• Act as the front-line representative at community events, pop-ups, and local activations.
• Engage directly with community members, answer questions, and provide resources and information.
• Build relationships with individuals and organizations to increase visibility and participation.
• Support planning and execution of outreach events, workshops, and community initiatives.
• Collect feedback and insights from the community to share with internal teams.
• Work cross-functionally with marketing, events, and customer success to align outreach efforts.
• Represent the brand voice in a friendly, professional, and approachable manner.

Who You Are

• Outgoing, personable, and comfortable engaging with people face-to-face.
• Strong communicator with excellent listening and interpersonal skills.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.
• Self-starter with a proactive attitude and willingness to go the extra mile.
• Passionate about community building, customer engagement, or events.
• Flexible schedule, including evenings and weekends as needed for events.

What We Offer

• Hands-on experience in community engagement, outreach, and events.
• Training and mentorship to build your skills in communication and public engagement.
• A collaborative team environment that values creativity and initiative.
• Competitive compensation and benefits package.
• Opportunities for career advancement in marketing, events, or business development.

Skills: outreach,community engagement,events,engage,activations,customer