Community Employment Supervisor (IPS Supervisor)

MRC Industries, Inc.; Kalamazoo (MI); On-site; USD 43,000 - 64,000; Full time

Job summary

MRC Industries, Inc. in Kalamazoo, MI, seeks a Community Employment Supervisor to lead the Community Employment program. You will supervise staff, monitor budgets, and ensure job development activities align with evidence-based IPS and Customized Employment practices to achieve successful outcomes.

The role requires a bachelor's degree in a related field, at least five years of experience with disabilities, and supervisory experience. Travel to job sites is expected as part of field supervision.

Qualifications

• Bachelor's degree in a business or human services related field.
• 5 years combined experience providing services to individuals with disabilities or equivalent combination of education and experience.
• Minimum of one year's experience in a supervisory position required. Three years preferred.

Responsibilities

• Provide leadership and direction to assigned staff on expectations and fulfillment of agency mission.
• Coordinate supervisory direction and feedback to assigned staff including on-going coaching to improve performance and completion of performance reviews.
• Coordinate services to ensure quality standards and customer requirements are met.
• Oversee program budget development and monitor revisions to stay within annual operating budget.
• Ensure compliance with CARF accreditation standards and all applicable regulations.

Education

Bachelor's degree in business or human services related field

Tools

Microsoft Office Suite

Job description

Job Title: Community Employment Supervisor (IPS Supervisor)

Department: Community Employment

Job Classification: Exempt

Reports To: Community Employment Manager

Pay Range

Minimum: $42,879.00

Midpoint: $53,600.00

Maximum: $64,321.00

Why Work Here

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people's lives.

Job Summary

Responsible for the supervision of MRC's Community Employment program. Duties include supervision of assigned staff, budget monitoring, assuring job development activities are carried out in accordance with evidence-based practices of Individual Placement and Support and Customized Employment, and that successful program outcomes are achieved.

Essential Duties And Responsibilities

• Provide leadership and direction to assigned staff on expectations and fulfillment of agency mission.
• Coordinate supervisory direction and feedback to assigned staff to include on-going coaching to improve performance, completion of performance reviews and disciplinary actions as needed.
• Coordinate services provided to assure that quality standards for service provision are maintained and customer requirements are met.
• Make recommendations for hire in coordination with Manager and Director. Orient, train and develop staff for positions under supervision.
• Ensure community employment policies and procedures are written, reviewed, and revised as needed.
• Ensure compliance with all CARF accreditation standards.
• Ensure compliance with all applicable Medicaid, Department of Labor, OSHA, ADA and other local, state and federal regulations as well as MRC policies and procedures.
• Conduct regular meetings with staff to provide training and feedback on agency policies and procedures.
• Provide leadership to ensure that MRC clients are moving toward maximum integration, productivity, and independence.
• Coordinate with other units of MRC to assure the best possible outcomes for individuals served.
• In coordination with Manager, develop program budget and monitor revisions and expenditures and make necessary operations adjustments to ensure departmental adherence to annual operating budget.
• Provide oversight of all job placements to assure customer satisfaction.
• Keep leadership informed of all community employment issues on a regular basis.
• Represent agency in employment related meetings with funding and referral agencies.
• Develop, revise, and ensure implementation of customer satisfaction surveys.
• Ensure the rights of individuals served are protected in accordance with the Michigan Mental Health Code and agency policies. Complete incident reports as required.
• Actively support and be knowledgeable about 1) culturally competent, recovery-based practices, 2) person-centered planning as a shared decision-making process with the individual who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid clients in their recovery process.
• Completes other miscellaneous duties as assigned.

Required Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent leadership, interpersonal, problem solving, planning and organizational skills. Must have the ability to prioritize and meet deadlines.
• Analytical skills necessary to read and understand budgets, policies, procedures, and various reports required.
• Proficiency with Microsoft Office Suite
• Criminal records, driving and recipient rights screening required.
• Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.

Education And Experience

• Minimum of a bachelor's degree in a business or human services related field and/or 5 years combined experience providing services to individuals with disabilities or equivalent combination of education and experience.
• Minimum of one year's experience in a supervisory position required. Three years preferred.

Physical Requirements

• Physical ability to work sitting or standing for prolonged periods of time.
• May occasionally require lifting up to 35 pounds.

Work Conditions

• Field Supervision with travel to visit job sites, attend networking events, and training.
• May be exposed to bloodborne pathogens, infectious diseases, and parasites.

At MRC, we value diversity and are committed to fostering a workplace where all employees feel respected, supported, and empowered. Individuals are recruited, hired, and promoted based solely on relevant job-related criteria and without regard to age, color, race, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity or expression, pregnancy or related conditions, marital or familial status, disability, genetic information, veteran or military status, immigration or citizenship status (as permitted by law), caste, or any other status protected by applicable law. MRC is an Equal Opportunity Employer (EOE).

We welcome applicants from every background. Veterans and individuals with disabilities are strongly encouraged to apply. Requests for accommodation in the application process are welcomed and can be directed to Human Resources.