Community Educator (Alamance County, NC)

Vaya Health; Yanceyville (NC); Remote; USD 40,000 - 60,000; Full time

Job summary

A community-focused health organization is looking for a Community Educator in North Carolina to engage with communities and facilitate educational opportunities. Key responsibilities include designing educational content and workshops, coordinating training sessions, and collaborating with community partners. Bachelor’s degree and three years of relevant experience required. Candidates must reside in North Carolina or nearby.

Qualifications

• Three years’ experience delivering education to adults in a community-based environment.
• Knowledge of NC Medicaid Direct and Tailored Plan requirements.
• Bilingual candidates preferred.

Responsibilities

• Design and develop educational content and workshops.
• Coordinate and facilitate educational activities.
• Attend community stakeholder meetings.

Skills

Strong written and verbal communication skills

Diplomacy in stakeholder conversations

Problem-solving and conflict resolution skills

Attention to detail

Proficiency in Microsoft Office Suite

Ability to work independently

Education

Bachelor's degree in Human Services or Physical Health

Tools

Microsoft Office Suite

MS Teams or other virtual webinar platforms

Job description

LOCATION

Remote – must live in or near Alamance County, North Carolina. Covers Caswell, Alamance, and Chatham County. Must be willing to travel as needed.

GENERAL STATEMENT OF JOB

The Community Educator focuses on engaging, collaborating, and supporting the communities Vaya serves through facilitation of educational opportunities and coordinated outreach for those trainings for community stakeholders. The Community Educator also provides trainings required by any of Vaya Health's contracts with NC Department of Health and Human Services (NCDHHS).

ESSENTIAL JOB FUNCTIONS

Community Education, Engagement and Networking:

• Assist with the design and development of educational content, curriculum, learning materials, and workshops by utilizing industry standard methodology for assessment, design, development, implementation, and evaluation.
• Practice cultural humility in the development and delivery of all educational materials and presentations.
• Utilize engaging and interactive educational course content (videos, quizzes/polls, simulations, and exercises/activities).
• Select appropriate instructional methods, define time frames, and prepare educational materials as directed for in-person and on-line formats, or blended learning.
• Coordinate and facilitate small and large group educational activities in collaboration with community stakeholders and other Vaya departments.
• Provide established evidence-based education to community stakeholders.
• Administrative responsibilities: schedule training sessions; track and confirm registrations and attendance through training trackers and MHFA Connect Learning Portal; coordinate educational venues; prepare sign in sheets, evaluations, and any other needed items for training.
• Pre/Post communication with participants to collect and review evaluations following each educational event; ensure systematic changes are made to enhance future learning.
• Participate in researching and evaluating new and alternative learning delivery methods.
• Collaborate with other community partners to meet the unique needs of those Vaya serves (i.e.: DSS, NCDHHS, Veteran Services of NC).
• Attend community stakeholder meetings in support of educational initiatives that may include: Crisis Intervention Team (CIT) Steering Committees; Crisis Response Committees; System of Care (SOC) Community Collaboratives; NC CIT State Advisory and sub-committees, Community Mental Health Advisory committees.

Staff Education:

• Learn and maintain an on-going knowledge base of NC Medicaid Direct and Tailored Plan (TP) requirements.
• Facilitate and/or co-facilitate required NC Medicaid Direct and TP training sessions.
• Collaborate and engage with other departments within Vaya to identify and provide high quality staff professional development opportunities.

Other Duties as Assigned:

• Represent Vaya at community events, conferences, governmental events, exhibits, and fairs.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to effectively navigate conversations with community stakeholders using a high level of diplomacy.
• Ability to fluently discuss all health plans offered by Vaya.
• Ability to practice cultural humility.
• Excellent written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Excellent problem solving and conflict resolution skills.
• Ability to organize multiple tasks and priorities and respond within requested/required time frames.
• Ability to follow directions and work effectively with colleagues and external stakeholders.
• Ability to make time sensitive independent decisions regarding complex issues.
• Ability to exemplify a positive, solution-focused, and professional mindset.
• Ability to develop and deliver learning through a variety of methods.
• Ability to work in a self-directed manner.
• Attention to detail and a high level of accuracy and ability to assess data/evaluations.
• Ability to verify documents for accuracy and completeness.
• Proficiency in Microsoft Office Suite; experience creating documents, PowerPoint presentations, forms, graphs, etc.
• Knowledge of MS Teams or other virtual webinar platforms.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's degree required, preferably in a Human Services field or Physical Health field. Three years’ proven experience delivering learning and development and/or education to adult learners, preferably in a community-based environment.

PREFERRED EXPERIENCE

• Bilingual candidates encouraged to apply.

PREFERRED LICENSURE/​CERTIFICATION

• Training Certificate or Virtual Training and Facilitation Certificate preferred.
• Licensure or certification in a related field is preferred.

PHYSICAL REQUIREMENTS

• Position requires driving to counties served by Vaya Health. Overnight stay may be required depending upon geographic proximity to respective training locations.
• Position requires a combination of sedentary work and standing for an extended period of time, this may include facilitating education sessions or arranging venue space. Position requires an ability to lift, push, or pull items up to 20 pounds.

RESIDENCY REQUIREMENT

Must live in North Carolina or within 40 miles of the NC border.

DEADLINE FOR APPLICATION

Open until filled.

APPLY

Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/.

EEO STATEMENT

Vaya Health is an equal opportunity employer.