Community Educator

Big Bend Hospice; Blountstown (FL); On-site; USD 55,000 - 72,000; Full time

Job summary

Big Bend Hospice is seeking a Community Educator to expand our presence across Bay County by building strong relationships with physicians, hospitals, discharge planners, and other healthcare professionals. You will drive referrals and admissions through strategic outreach and education, serving as a trusted liaison for patients and families in the community.

You will collaborate with the Community Education Manager to plan territory strategies, utilize CRM tools, and track referral outcomes

Qualifications

• Bachelor's degree or 4+ years in marketing, public relations, or outreach.
• Experience in healthcare outreach or provider relations is a plus.
• Strong written and verbal communication required.

Responsibilities

• Build and maintain partnerships with physicians, hospitals, and community organizations.
• Expand Big Bend Hospice's referral network through targeted outreach.
• Identify and develop new partnership opportunities to increase referrals and admissions.
• Serve as a trusted representative of Big Bend Hospice with healthcare providers.
• Promote hospice services at community events and educational programs.
• Coordinate with internal teams to support education and provider engagement.

Skills

Communication

Relationship-building

Public speaking

Networking

Education

Bachelor's Degree in Public Relations, Communications, Marketing, or related field

Job description

COMMUNITY EDUCATOR - Panama City Be the Connection. Be the Difference. Build Relationships That Change Lives.Big Bend Hospice is seeking a passionate, relationship-driven Community Educator to join our Bay County team!In this dynamic role, you'll serve as the bridge between healthcare providers, community partners, patients, and families, helping ensure individuals receive compassionate hospice care when they need it most. If you thrive on building professional relationships, networking within the community, and making a meaningful impact, we'd love to meet you! Position SummaryAs a Community Educator, you will play a vital role in expanding Big Bend Hospice's presence throughout the Panama City market by developing and strengthening relationships with physicians, hospitals, case managers, discharge planners, and other healthcare professionals. Your efforts will directly contribute to increasing referrals, admissions, and awareness of the exceptional care provided by Big Bend Hospice.Working closely with the Community Education Manager and internal teams, you'll help identify growth opportunities, educate healthcare partners, and serve as a trusted resource within the community. What You'll Do Relationship Building & Business Development Build and maintain strong partnerships with physicians, healthcare providers, hospitals, and community organizations. Expand Big Bend Hospice's referral network through strategic outreach and relationship management. Identify and develop new partnership opportunities to increase referrals and patient admissions. Serve as a trusted representative of Big Bend Hospice and its affiliates throughout your assigned territory. Maintain memberships in healthcare and professional organizations to expand networking opportunities. Strategic Planning & Reporting Collaborate with the Community Education Manager to develop territory strategies and business plans. Utilize CRM tools daily to document activities, monitor engagement, and track referral outcomes. Analyze market trends and referral data to identify new growth opportunities. Maintain accurate reporting and meet all documentation deadlines. Provider & Community Engagement Call on physicians, discharge planners, case managers, social workers, and healthcare professionals. Serve as the primary liaison between Big Bend Hospice and assigned healthcare providers. Promote seamless access to hospice services while addressing concerns and facilitating solutions. Represent Big Bend Hospice at community events, networking functions, health fairs, and educational programs. Increase community awareness of hospice services through outreach and education. Education & Clinical Support Collaborate with the Hospice Education Liaison to support educational initiatives for healthcare providers. Assist with educational presentations, in-services, and clinical training opportunities. Document educational activities and provider engagement efforts. Promote awareness and understanding of hospice and end-of-life care services. Patient & Family Advocacy Serve as a liaison between patients, families, and healthcare providers. Meet with potential patients and families to explain hospice services and answer questions. Assess referral eligibility and assist in coordinating smooth admissions and transitions into hospice care. Provide education, support, and compassionate guidance during difficult healthcare journeys. Coordinate closely with interdisciplinary teams to ensure exceptional patient experiences. What Makes You Successful Strong relationship-building and networking skills Exceptional communication and presentation abilities Ability to collaborate with healthcare professionals at all levels Organized, self-motivated, and goal-oriented Comfortable working independently while contributing to a team environment Passionate about serving patients and families with compassion and dignity Experience in healthcare marketing, community outreach, business development, or provider relations is highly desirable Why Join Big Bend Hospice? Meaningful work that impacts lives every day Collaborative and mission-driven culture Professional growth and development opportunities Opportunity to partner with healthcare leaders across the community Make a lasting difference for patients and families facing life's most important moments Serve your local Panama City community while helping expand access to compassionate hospice care Join Our MissionIf you're passionate about relationship-building, healthcare outreach, and making a difference in the lives of others, we'd love to hear from you!Apply today and help connect patients, families, and healthcare providers to the compassionate care they deserve.Perfect! I'd add this as a polished Qualifications & Success Factors section to make the posting more engaging and candidate-friendly. What We're Looking ForWe're seeking a driven, relationship-focused professional who is passionate about healthcare, community engagement, and making a meaningful impact. Education & Experience Bachelor's Degree in Public Relations, Communications, Marketing, or a related fieldOR Minimum of 4 years of experience in marketing, public relations, business development, healthcare outreach, or a related field Healthcare experience preferred️ Required Skills & Abilities Communication & Relationship Building Exceptional verbal and written communication skills Strong interpersonal, negotiation, and conflict-resolution abilities Ability to build trust and foster meaningful relationships with healthcare providers, community partners, patients, and families Excellent public speaking and presentation skills Organization & Time Management Outstanding organizational skills and attention to detail Ability to effectively manage multiple priorities and deadlines Strong planning and follow-through skills Comfortable working independently while contributing as a collaborative team member Strategic Thinking Strong analytical and problem-solving capabilities Ability to identify opportunities, develop solutions, and think strategically Initiative to drive projects forward and contribute innovative ideas Technical Skills Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to effectively utilize CRM systems and reporting tools Knowledge of fundraising or community engagement strategies is a plus Flexibility Ability to work occasional evenings and weekends for special events, healthcare meetings, networking opportunities, and community outreach activities Licenses & Certifications Valid Florida Driver's License Current automobile insurance Reliable transportation for travel throughout assigned territories Physical Requirements Ability to sit for extended periods while performing computer-based work Ability to travel regularly throughout the assigned service area Ability to lift up to 15 pounds as needed Ability to access and navigate various healthcare facilities, offices, and event locations What Success Looks LikeAt Big Bend Hospice, our Community Educators embody our mission and values every day through: Loyalty - Supporting our Mission, Covenants, Values, and Operating Principles Quality Improvement - Continuously seeking ways to improve processes and elevate service Compliance - Maintaining adherence to all policies, regulations, and ethical standards Customer Service Excellence - Leading with respect, compassion, professionalism, and integrity Teamwork - Collaborating effectively with colleagues and stakeholders across the organization Communication - Communicating clearly, professionally, and effectively Resource Stewardship - Utilizing resources wisely to support organizational sustainability Initiative & Innovation - Bringing creative ideas and solutions to challenges Reliability - Demonstrating strong attendance, punctuality, and dependability Professional Image - Maintaining a polished and professional appearance Continued Learning - Pursuing ongoing growth and development opportunities Safety First - Promoting a safe environment for patients, families, staff, and community partners Join Big Bend HospiceIf you're a motivated relationship-builder who thrives on connecting with others, growing partnerships, and helping patients and families access compassionate care, we'd love to hear from you! Location: Bay County Apply today and help make every moment matter.