Community Ecosystem Engagement Lead - AR - MS - LA

MSD Malaysia; Arkansas; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Community Ecosystem Engagement Lead, where you will develop impactful networks within the HIV healthcare landscape. This role requires a dynamic individual with a passion for community engagement and healthcare innovation. You will collaborate with healthcare professionals to enhance HIV treatment strategies and ensure patient engagement across various health organizations. With a focus on strategic account management and data analytics, this position offers the chance to make a significant difference in public health initiatives. Embrace this opportunity to drive change and contribute to vital healthcare solutions.

Qualifications

• 3-5 years in HIV community engagement or healthcare account management.
• Experience with Ryan White-funded programs is a plus.

Responsibilities

• Develop networks with HIV ecosystem stakeholders.
• Manage key accounts across health organizations.

Skills

Account Management

Customer Relationship Skills

Data Analytics

HIV Treatment Knowledge

Presentation Skills

Education

Bachelor's degree in Public Health

Master's degree in a related field

Tools

Business Intelligence Tools

Job description

Community Ecosystem Engagement Lead - AR - MS - LA page is loaded

Community Ecosystem Engagement Lead - AR - MS - LA

Apply remote type Remote locations USA - Tennessee - Memphis USA - Louisiana - Baton Rouge USA - Arkansas - Little Rock USA - Louisiana - New Orleans USA - Louisiana - Shreveport time type Full time posted on Posted 2 Days Ago time left to apply End Date: May 16, 2025 (12 days left to apply) job requisition id R348127

Job Description

The Community Ecosystem Engagement Lead (CEEL) is responsible for developing strong networks within Ryan White HIV/AIDS Program Clinics, Community Health Centers, Health Departments, and Community-Based Organizations.The CEEL will engage with Allied Healthcare Professionals (AHPs) and decision makers within the organization who provide HIV-related services across the care continuum.

This is a field-based position that is responsible for covering the AR - MS - LA territory, which includes the following workload centers:

• Arkansas - Little Rock.

• Louisiana - Baton Rouge, New Orleans, Shreveport.

• Tennessee - Memphis.

Key Responsibilities:

AHP Engagement & Market Impact

• Identify, prioritize, and develop strong network inclusive of HIV ecosystem stakeholders and AHPs who influence HIV treatment decisions and ensure PLWH remain engaged in care.

• Execute engagement strategies that align with market needs, enhance appropriate product utilization, and support the company’s HIV portfolio.

• Collaborate with AHPs to understand evolving HIV priorities and support with relevant resources to address treatment gaps and barriers.

• Leverage approved resources to engage with AHPs and provide approved materials for AHPs to use with PLWH.

• Gather insights from AHPs and identify high-impact engagement opportunities.

• Participate in community educator identification to ensure alignment with corporate objectives.

Account Management & Business Performance

• Manage key accounts across Ryan White Clinics, Community Health Centers, Health Departments, and HIV-focused organizations.

• Develop account-level strategies to optimize engagement and increase appropriate product adoption.

• Utilize data analytics and business intelligence tools to track account performance and brand utilization.

• Collaborate cross-functionally with sales to drive customer-centric engagement that support business growth and greater ecosystem understanding.

Community & Stakeholder Collaboration

• Assist in the identification of engagement opportunities at community events with AHPs and other key stakeholders within the account.

• Maintain understanding of funding streams and reimbursement models impacting publicly and privately funded HIV programs.

• Leverage insights to refine strategic account planning and enhance execution effectiveness.

Qualifications & Requirements:

Education & Experience:

• Bachelor’s degree in Public Health, Healthcare Administration, Social Work, Nursing, Business, or a related field (Master’s preferred).

• 3-5 years of experience in HIV community engagement, pharmaceutical sales, healthcare account management, or public health.

• Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus.

Knowledge & Skills:

• Strong account management and customer relationship skills.

• Understanding of HIV treatment and prevention strategies, health equity, and social determinants of health.

• Proficiency in data analytics and business performance tracking to monitor account success and treatment trends.

• Ability to develop and execute strategic engagement plans aligned with business objectives.

• Excellent presentation and communication skills for training and stakeholder collaboration.

• Strong project management and cross-functional collaboration abilities.

Travel:

• Up to 50% travel required for customer engagement, conferences, and regional meetings.

Why Join Us?

This is an opportunity to drive impact in HIV care, manage strategic accounts, and contribute to business performance while supporting public health initiatives. If you’re passionate about community engagement, healthcare innovation, and market growth, we encourage you to apply!

#USPharma

#CEEL

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Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

05/16/2025

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.