Community Disaster Program Manager (Fort Worth, TX)

The American National Red Cross; Fort Worth, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The American Red Cross is seeking a Disaster Services Manager in Fort Worth, TX. This role leads volunteer teams, coordinates disaster cycle services, and partners with diverse community groups to enhance readiness, response, and recovery activities.

You will drive community engagement, mobilize resources, and oversee program operations to ensure effective disaster relief and preparedness across the assigned area.

Qualifications

• Education: Bachelor’s degree required, or an equivalent combination of education and related experience.
• Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams.
• A Valid Driver's License and a clean MVR.

Responsibilities

• Lead and support a diverse volunteer team responsible for disaster cycle services programming across the assigned geographic area.
• Implement disaster cycle services activities within the region or within the geographic area.
• Develop and support disaster volunteers who are the primary workforce, meeting community needs.
• Engage communities and partners to prepare for, respond to, and recover from disasters.
• Build relationships with trusted organizations to extend reach and trust in the community.
• Initiate and coordinate disaster relief operations in the assigned area or region.

Skills

Interpersonal skills

Written communication

Analytical thinking

Decision making

Collaboration

MS Office

Time management

Flexibility

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

# Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.### **Join us - Where your Career is a Force for Good!****Job Description:**Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.***WHAT YOU NEED TO KNOW (Job Overview):***As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.**This position is not eligible for relocation assistance.****The candidate must reside no more than 45 minutes from the Ft Worth TX chapter office.****We are currently seeking a Disaster Services Program Manager to work in our Fort Worth, TX office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time.*****WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):*****Empower Volunteers**: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area**,** or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, planning, and readiness.**Lead the Program:** Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region**Mission Capacity Building:** Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.**Engage Community:** Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.**Manage in a Matrix**: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.**Know Your Communities:** Act as the Red Cross disaster subject matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.**Ready to Respond**: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. **Diverse Community:** Identify, build trust in, and increase access to disaster services in diverse, historically underserved communities. Build relationships and partnerships with trusted and diverse organizations within assigned priority communities to extend the reach and trust of the Red Cross.***WHAT YOU NEED TO SUCCEED (Minimum Qualifications):**** Education: Bachelor's degree required, or equivalent combination of education and related experience required.* Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.* A Valid Driver's License and a clean MVR.***REQUIRED SKILLS AND ABILITIES:**** Excellent interpersonal, verbal, and written communication skills.* Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.* Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.* Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.* Ability to work outside of regular duty hours including nights and weekends.***RESIDENCY REQUIREMENTS**** **Chapter-based positions:** Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.* **Regional positions:** Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.***PHYSICAL REQUIREMENTS****The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.****WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):*****Past Disaster Cycle Services experience****Community mobilization experience****Building relationships in the community.****Must have experience working with and leading volunteers.*****DISCLAIMER:*** *The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.****BENEFITS FOR YOU:***As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:*