Community Disaster Program Manager

American Red Cross; Rapid City (SD); On-site; USD 54,180 - 57,800; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with 6% match

Paid Family Leave

15 days PTO

11 paid holidays

Job summary

The American Red Cross seeks a Community Disaster Program Manager in Rapid City, SD to lead volunteer teams and coordinate disaster preparedness initiatives. This role requires at least 5 years of experience in mobilizing and managing volunteers, as well as excellent communication and leadership skills.

Qualified candidates will hold a Bachelor's degree and possess a valid driver's license. The position offers a competitive salary range of $54,180 - $57,800 and includes comprehensive benefits.

Qualifications

• Minimum 5 years of experience in leading volunteer teams.
• Valid driver's license and good driving record required.

Responsibilities

• Lead and support a diverse volunteer team for disaster services.
• Develop community partnerships and mobilize resources for disaster readiness.
• Coordinate relief operations and maintain community engagement.

Skills

Excellent interpersonal skills

Analytical skills

Communication skills

Team leadership

Microsoft Office proficiency

Education

Bachelor's degree or equivalent experience

Job description

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Overview

As a Community Disaster Program Manager, you will ensure effective collaboration with Volunteer Services; identify, mobilize, and engage partners in all communities in the assigned geographic area; and determine current readiness resources, facilities, supplies, local vendors, and strategies for addressing gaps. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Regional disaster employees are required to deploy to disaster relief operations outside of their region at least once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment. This position is not eligible for relocation assistance and will report to the Central & Western South Dakota chapter office in Rapid City, SD.

SALARY RANGE (South Dakota): $54,180 - $57,800

Key Responsibilities

• Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer‑led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region, including mass care, response, community preparedness, recovery, planning, and readiness.
• Lead the Program: Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
• Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and ensure they are representative of the communities they serve, both culturally and linguistically. Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities in disaster readiness, preparedness, response, and recovery.
• Engage Community: Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Know Your Communities: Act as the Red Cross disaster subject matter expert within the assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Minimum Qualifications

• Education: Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
• A current valid driver's license and good driving record is required.

Required Skills and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment in collaboration with diverse groups and individuals representative of all demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Residency Requirements

• Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions: Regional leadership and functional employees are expected to work daily within their region’s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms, occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and sit at a computer terminal for an extended period of time.

Preferred Qualifications

• Emergency management or disaster service experience is a plus.
• Ability to handle competing priorities within a fast environment.
• Demonstrated experience in cultivating and maintaining community partnerships.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401(k) with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

As a mission‑based organization, we believe our team needs great support to do great work. Our comprehensive package includes the benefits listed above.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

To view the EEOC Summary of Rights, Summary of Rights.