Community Director

American Property Management, Inc; Tacoma (WA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with company match

Paid vacation

Job summary

American Property Management is seeking an experienced Property Manager for Terravista, a 280-unit community in Washington. The role requires on-site presence, oversight of staff, and a focus on occupancy and resident relations.

Candidates should have 5+ years in multifamily housing, including market-rate management and team oversight. Knowledge of Fair Housing, ADA, and landlord-tenant laws is essential. Local relocation may be considered.

Qualifications

• Minimum education as listed: high school diploma or GED; bachelor's degree preferred.
• Experience in multifamily housing and property operations preferred.
• Familiarity with fair housing, landlord-tenant and ADA laws expected.

Responsibilities

• Conduct daily property walks to ensure curb appeal and policy adherence.
• Approve and maintain timecards for staff.
• Maintain high occupancy and resident retention.
• Handle sales, marketing, revenue tracking and expense reporting.
• Prepare reports for upper management and ensure contract obligations are met.
• Coordinate move-ins/outs and supervise contractors to quality standards.
• Train and develop team performance in line with company policies.

Skills

Customer service

Team leadership

Communication

Project management

Attention to detail

Organizational skills

Proactive problem solving

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

MS Office

OneSite

Knock

Job description

About American Property Management

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders.

Position Overview

Schedule - Monday - Friday 8:00 AM - 5:00 PM - Flexibility to work additional hours may be required to meet company/project needs.

On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work. Please note that we are unable to consider current residents of the property for this position.

Property Information - Terravista, a 280-unit garden style community built in 1990.

Compensation Package

• Salary Range: $85,000 to $90,000/Year *
• Bonus Incentives include: Monthly Leasing Bonuses & Quarterly Bonuses!
• Potential for reimbursement on moving expenses up to $2,500 for out of state applicants willing to relocate.
• Opportunity to live on site with a discount.
• Opportunity for growth and advancement.
• Competitive medical, dental, and vision benefits.
• Employer pays 85% of employee's premium. 401k contribution opportunity with an annual company match.
• Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
• Paid vacation starting at two weeks and increasing with tenure.
• 11 paid holidays, including 2 personal holidays of your choice.

* The above compensation is a range. Offers are made based on a candidate's experience and the geographical location of this position.

What We Offer

• Competitive starting wages (listed above).
• A company-wide commitment to diversity and inclusion.
• A positive work environment where employee's contributions are valued.
• A fun culture with team-building activities and events.
• Comprehensive training programs and development opportunities.

What We're Looking For

• 5+ years' experience in the multifamily/student housing within the last 10 years required.
• 2+ years of experience managing an market rate/stabilized multifamily community, including team oversight and property operations.
• Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
• Must have experience managing market-rate communities.
• Must have experience managing Class A and/or Class B communities.
• Customer service experience required.
• Onesite and/or Knock experience preferred.
• High School Diploma/GED required. Bachelor's degree in related field preferred.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Proven experience overseeing CapEx projects in a multi-family setting.
• Strong project management skills with the ability to oversee multiple projects simultaneously.

Your Role

• Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
• Approve and maintain timecards for office and maintenance staff members.
• Maintain high occupancy rates while focusing on resident retention.
• Handle sales and marketing ventures and promote the company and property.
• Track and handle revenue and expenses.
• Prepare and maintain reports for upper management.
• Collect rent dues in a timely manner.
• Manage contract obligations.
• Coordinate all move-in/move-out related items and documents.
• Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
• Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.
• Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contracto