Community Development Specialist II

Health & Human Services; United States; Hybrid; USD 61,000 - 107,000; Full time

Job summary

The North Carolina Department of Health and Human Services seeks a Community Development Specialist II to support the Primary Care Safety Net by monitoring grants, performing data analyses, and guiding program development across statewide sites. You will work with grant contracts, provider recruitment, and evaluation activities to strengthen services for vulnerable populations.

Proficient use of Access, Excel, Qualtrics, and SurveyMax is expected, along with strong knowledge of health care

Qualifications

• Bachelor’s degree in sociology, psychology, political science, business or public administration or related field; four years of related experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Monitor Community Health Grants and Medication Assistance Program grants and assist contractors in developing outcome measures.
• Conduct contract monitoring, financial monitoring, and data analysis to evaluate performance measures.
• Lead preparation of quarterly performance measurement surveys and produce data analyses using SurveyMax, Access, Excel, and Qualtrics.
• Provide technical assistance and training to contractors, documenting support per guidelines.

Skills

Public health

Data analysis

Grant management

Contract monitoring

Education

Bachelor's degree in related field

Tools

Access

Excel

Qualtrics

SurveyMax

Job description

Agency Dept of Health and Human Services Division Rural Health Job Classification Title Community Development Specialist II (NS) Position Number 60038291 Grade NC17

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Community Development Specialist II provides technical assistance and support to North Carolina’s Primary Care Safety Net by working directly with Community Health Grant and Medication Assistance Program sites throughout the state. The role supports site and process development, outreach, and compliance activities to help agencies meet program and financial requirements, including performance goals and measures. Work includes monitoring grants, conducting financial and data analysis, preparing quarterly performance measurement surveys, and assessing statewide needs related to prescription assistance, community health, and electronic technology services. The position also strengthens services for vulnerable populations through technical assistance, program development, contract monitoring, provider recruitment, and evaluation activities. The role functions as a resource for agencies developing grant programs and implementing State requirements.

Key Duties

• – Monitor Community Health Grants and Medication Assistance Program grants and assist contractors in developing outcome measures aligned with national care standards.
• – Conduct contract monitoring, financial monitoring, and data analysis to evaluate achievement of performance measures.
• – Lead preparation of quarterly performance measurement surveys and produce data spreadsheets and analyses using tools such as SurveyMax, Access, Excel, and Qualtrics.
• – Conduct statewide needs assessments of prescription assistance, community health, and electronic technology services to identify expansion opportunities and guide technical support.
• – Strengthen supports for vulnerable populations through technical assistance, funding, community needs assessments, program development, contract monitoring, identification of workforce shortages, provider recruitment, and evaluation activities.
• – Provide technical assistance, orientation, education, monitoring, and training to contractors and partners, documenting all support according to established guidelines.
• – Promote and assist in developing performance measures that support access to care, patient satisfaction, quality, and cost effectiveness, ensuring timely and accurate data collection.
• – Assist with development of RFA/RFP materials as needed for program implementation.
• – Deliver site and process development, implementation support, and outreach through phone, email, and on‑site visits.
• – Serve as a resource to agencies developing grant programs and implementing State program and financial requirements.

Knowledge, Skills, and Abilities (KSAs) / Management Preferences

• Demonstrated experience applying understanding of complex health care delivery systems, including primary and preventive care in underserved communities, to support safety‑net program operations.
• Proven skill interpreting population health concepts, social determinants of health, and value‑based care when developing targeted public health education and outreach strategies.
• Documented success developing financial solutions that support grantees in implementing and monitoring health care initiatives within grant and State requirements.
• Strong proficiency collecting, analyzing, and preparing data reports using systems such as Access, Excel, Qualtrics, and SurveyMax.
• Demonstrated capability applying principles of public and business administration to regulations, standards, and policies governing rural health care delivery.

Salary Grade Range: $60,881.00 - $106,544.00 Recruitment Range: $60,881.00 - $71,165.00

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Hybrid Work Option

About the Office of Rural Health

The North Carolina Office of Rural Health (ORH) became the first State Office of Rural Health in the nation in 1973. The ORH was created to focus on the needs of rural and underserved communities and continues to empower communities and populations by developing strategies to improve quality and cost-effectiveness of health care for all. While ORH does not provide direct care, its programs support numerous health care safety net organizations throughout the state. Continued support and recurring funding for ORH strengthened North Carolina’s health care safety net infrastructure to ensure that all of the state’s medically vulnerable residents (Uninsured, Underinsured, Medicare and Medicaid) have access to affordable and appropriate high quality primary care. It is a conservative estimate that the State’s primary care safety net system serves 1.1 million vulnerable residents.

About the Community Health Program

The Community Health program strengthens North Carolina’s health care safety‑net system to ensure low‑income and medically vulnerable residents—including uninsured, underinsured, Medicare, and Medicaid beneficiaries—have access to affordable, high‑quality care. Its goals include expanding access to preventive and primary care services, establishing safety‑net primary care in counties lacking such resources, creating or enhancing clinical services, and increasing provider capacity by improving or replacing facilities, equipment, and technology.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website forState Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders.We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.For more information about DHHS:https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved.We invite all potential applicants to apply for positions for which they may be qualified.

Recruiter

Recruiter: Tresha Walker Contact: DHHS Workday Support Form North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time‑limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Contact Information

If there are any questions about this posting, please contact Talent Acquisition [e-mail].

Minimum Education and Experience

Bachelor's degree in sociology, psychology, political science, business administration, public administration or related field, from an appropriately accredited institution and four years of experience related to the specific program assignment; or an equivalent combination of education and experience.

Eligibility

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Equal Employment Opportunity Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.