Community Dental Patient Registrar

Neighborhood Health Center; Portland (OR); Hybride; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

PTO 20 days

Paid Holidays

401k with employer match

EAP

Life Insurance

Résumé du poste

Neighborhood Health Center in Portland, OR is seeking a Community Dental Patient Registrar to build and manage patient charts in the Epic EHR, verify insurance, schedule appointments, and support outreach for the Community Dental Program. The role involves data entry, reporting, and collaboration with dental and administrative staff.

You will educate families about the program, help set up an oral health learning lab for the school-based sealant program, and participate in community events at

Qualifications

• High school diploma required; Associate degree preferred.
• Two years of health or dental-related experience preferred or equivalent.
• Basic knowledge of the Oregon Health Plan.
• Proficient in EPIC and data entry with accurate documentation.

Responsabilités

• Access insurance portals to verify dental insurance information.
• Build and manage patient charts in Epic EHR.
• Schedule patient appointments with accurate records.
• Perform data entry and prepare spreadsheets for reporting.
• Pull data reports from EHR systems for analysis.
• Assist in community outreach and promote dental events.
• Educate families about the Community Dental Program.
• Assist at school events with sealant and SBHC services.
• Collaborate with staff to ensure smooth dental services.

Connaissances

Data entry

Communication

HIPAA compliance

EPIC navigation

MS Suite proficiency

Formation

High school diploma

Associate degree preferred

Outils

Epic EHR

MS Word

MS Excel

MS Outlook

Description du poste

Who We Are:Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.Why work with us?We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!Job Title: Community Dental Patient RegistrarDepartment: DentalReports To: Community Dental Program ManagerWork Type: HybridClassification: Full-Time, Non-ExemptLanguage Differential: EligibleSUMMARYThis position is responsible for building and managing Community Dental patient charts and schedules within Electronic Health Record (EHR) platforms, as well as completing data entry, pulling data reports, and preparing spreadsheets. Additionally, this role supports various needs in the Community Dental program, such as educating students, facilitating outreach, and promoting dental events.Essential Job DutiesAccess insurance portals to identify and verify dental insurance informationBuild and manage patient charts within the Epic Electronic Health Record (EHR) platformSchedule patient appointments and ensure accurate and up-to-date patient recordPerform data entry tasks related to patient information and dental servicesPull data reports from EHR systems for analysis and reporting purposesPrepare and maintain spreadsheets to track and manage dataAssist in organizing community outreach initiatives to promote dental health awarenessPromote sealant and School-Based Health Center (SBHC) services at school eventsAssist providers with charting and checking patients in during dental eventsHelp set up and operate a hands-on oral health learning lab for the school-based sealant programEducate families and community members about NHC’s Community Dental ProgramCollaborate with dental and administrative staff to ensure smooth operation of dental servicesParticipate in team meetings and contribute to continuous improvement efforts within the programMaintain punctual, regular, and predictable attendancePerform other duties as assignedEducation and/or ExperienceHigh school diploma is required; Associate’s Degree, or equivalent, is preferredTwo years of health or dental-related experience and/or training is preferred; or equivalent combination of education and experience may be qualifyingBasic knowledge of the Oregon Health Plan is requiredKnowledge, Skills, Abilities & BehaviorsFluency in dental terminology preferredAbility to communicate well via phone, email, and face-to-face with professionalsAptitude to learn to navigate multiple insurance portalsAbility to work independently, effectively, and professionallyAbility to proficiently use EPIC Electronic Health Record and to comprehend and manage documentation in multiple databasesStrong data entry skills and attention to detailAbility to comply with HIPAA policies and proceduresAbility to problem solve and demonstrate initiative in approaching complex cases.Intermediate or higher proficiency of MS Suite (Word, Excel, Outlook)Demonstrate positive attitude in work duties and interactions with peers, clients, and partnersAbility to write reports and business correspondenceAbility to effectively present information and respond to questions from managers, peers, patients, and the general publicAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to successfully pass a background check, drug screening and DMV checkWORKING CONDITIONSThis position is full-time and will work approximately 40 hours each weekOccasional evening availability for special or school events may be requiredThis position will require some travel between locations and may require attendance on additional trainingsRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of timeFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.The noise level in the work environment is usually moderateNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.