Community Courtesy Officer - 2nd Shift

Heritage-At-Brentwood-1; Brentwood (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (voluntary)

Long-term Disability

401(k) Plan

Referral Bonus

DailyPay

PTO & Holidays

Free Parking

Job summary

Heritage at Brentwood is seeking a full-time hospitality-focused Community Courtesy Officer to help ensure 24/7 safety and resident comfort within our senior living community and skilled nursing facility.

In this evening shift, you will interact with residents, families, and staff, conduct patrols, assist with wellness checks and emergency responses, and support access control while delivering courteous service with integrity.

Qualifications

• Active license as an Unarmed Security Guard/Officer in the State of Tennessee required
• At least one year's experience in security preferred
• High level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation
• Ability to communicate clearly and effectively with all customers

Responsibilities

• Interacts with and assists senior living residents, families, employees, vendors, and visitors in a courtesy role
• Conducts regular patrols inside/outside buildings and around the property
• Assists nursing staff and emergency responders with wellness checks, emergency calls, and fire alarms
• Conducts regular fire drills in skilled nursing facility
• Assists with badge system and door accesses
• Performs light preventive maintenance duties as assigned

Skills

Interpersonal skills

Customer service

Job description

$18.00 hour starting rate

Full-Time Schedule: Mon-Fri, 3:00-11:30 pm (2nd shift), may include holidays and occasional weekends as needed

Weekly overtime paid 1 ½ hourly rate; double pay for working holidays

Benefits for Full-Time Employees:

• Medical, dental, vision, voluntary life & short-term disability
• Employer-paid basic life and long-term disability
• 401(k) Retirement Plan
• Employee Referral Bonus Program
• DailyPay – Work today, get paid today!
• PTO and Paid Holidays
• Free Parking

Job Responsibilities

• Interacts with and assists senior living residents, families, employees, vendors, and visitors in a courtesy role
• Conducts regular patrols inside/outside buildings and around the property
• Assists nursing staff and emergency responders with wellness checks, emergency calls, and fire alarms
• Conducts regular fire drills in skilled nursing facility
• Assists with badge system and door accesses
• Performs light preventive maintenance duties as assigned

Qualifications

• Active license as an Unarmed Security Guard/Officer in the State of Tennessee required
• At least one years’ experience in security preferred
• High level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation
• Ability to communicate clearly and effectively with all customers

The Heritage at Brentwood is a premier senior living community looking for full-time hospitality-focused Community Courtesy Officer (CCO) to assist residents and serve as a trusted resource for 24/7 safety and security in our senior living community and skilled nursing facility.

When you work at The Heritage at Brentwood, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! The Heritage at Brentwood is actively looking for a hospitality-minded people to join our growing team!

Visit our website: https://www.theheritagelcs.com/careers/

Pre-employment criminal background check and drug screening are required.

An Equal Opportunity Employer