Community Coordinator

sus.com; New York (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Professional development

Benefits page access

Job summary

S:US is seeking a Community Coordinator in the United States to connect clients with vital resources and navigate care systems, supporting ACT Teams with housing, wellness, and stabilization services.

The role involves coordinating telehealth visits, creating tailored wellness plans, and assisting with scheduling and referrals to ensure coordinated care and housing transitions. In-person duties and cross-team collaboration are essential.

Qualifications

• HS Diploma/GED or Peer Certification required.
• Bachelor's Degree in related field (Mental Health, Social Work preferred).

Responsibilities

• Facilitates telehealth video calls for team providers on a monthly and/or quarterly basis.
• Assist with tele-visits to ensure clients are trained to do telehealth.
• Create a wellness action plan tailored to each consumer’s needs, working collaboratively with providers and other community-based organizations to ensure client receives comprehensive and coordinated care.
• Provide clients with ongoing follow-up regarding graduation and housing goals.
• Support the team with telehealth and/or field visits (max 10–12 per month).
• Support team with 2-person visits for high-risk clients.
• Escort clients to AOT appointments.
• Seek out community medical and mental health resources and provide referrals.
• Assist clients with medication review to address mental health conditions and reduce hospital visits.
• Coordinate transportation resources for medical appointments and provide reminders.
• Support around recreational activities.

Skills

Compassion

Collaboration

Time management

Person-centered approach

Attention to detail

Communication skills

MS Office proficiency

Education

HS Diploma/GED

Peer Certification

Bachelor's Degree in related field

Tools

MS Office

Job description

Min

USD $41,000.00/Yr.

Max

USD $46,340.00/Yr.

Position Overview

SCOPE OF ROLE:

The Community Coordinator is committed to removing the client's barriers to care by identifying critical resources for our persons served, helping them navigate through health care services and systems, and promoting consumer health. The Community Coordinator provides housing, wellness, and stabilization services to the person’s served on the SUS ACT Teams. The Community Coordinator supports the Team Providers, Psychiatrist and Nurse Practitioners, by facilitating telehealth video calls between the providers and persons served to mental health care services. The Community Coordinator will also support the team by coordinating service needs, processing HRA applications, scheduling medical and mental health appointments, and assisting with other program requirements. The purpose of the Community Coordinator is to quickly and effectively assist person’s served with transition to housing, coordinate mental health needs with the health center as they graduate from ACT Services, and provide general support based on needs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Facilitates telehealth video calls for team providers on a monthly and/or quarterly basis.
• Assist with tele-visits to ensure clients are trained to do telehealth
• Create a wellness action plan tailored to each consumer’s needs, working collaboratively with providers and other community-based organizations to ensure client receives comprehensive and coordinated care, regarding health, transition to outpatient programs, and connection to housing.
• Provide clients with ongoing follow-up, with regards to the graduation and housing goals
• Support the team by conducting telehealth and/or field visits needed- no more than 10-12 a month.
• Support team with 2-person visits for high risk clients.
• Support team with escorting clients to AOT appointments
• Seek out existing community medical and mental health resources and provide information and referrals for to clients as needed.
• Assist clients with medication review and understanding directives from team provider in order to address mental health conditions and decrease utilization of hospitals
• Coordinate transportation resources for medical appointments, escort to appointments and provide appointment reminders as needed.
• Support around recreational activities.
• Additional responsibilities may be added as position evolves.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• HS Diploma/GED and/or Peer Certification required, Bachelors Degree in related field, Mental Health, Social Work, preferred
• Experience in the Mental Health service field preferred

PREFERRED QUALIFICATIONS & SKILLS

• Compassion, high quality care and dedication
• Strong collaborative, organizational and time management skills
• Demonstrate a person-centered values-based approach to services
• Demonstrate keen attention to detail
• Effective written and oral communication skills; ability to articulate and communicate messages for internal and external audiences
• Proficiency in MS Office and database software
• Willingness and ability to function as part of an interdisciplinary team
• Communicates, plans, and coordinates with other team members the scheduling of meetings with consumers
• Participates actively in group planning, implementation, and processing as requested
• Fulfills scheduling requirements.
• Maintains patient confidentiality at all times
• Represents the organization in a positive and professional manner in the community.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-18778

Work Location

In Person