Community Consultant

XCORP AvalonBay Communities Inc.; Washington (District of Columbia); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Exclusive team member housing-discount

Job summary

Vivmark Residential is seeking a Community Consultant in Washington, DC. This full-time role (40 hours weekly) focuses on guiding prospective residents through tours, matching floorplans to needs, and following up on leads to convert inquiries into leases.

You will engage customers with friendly service, coordinate with the leasing team, and work Saturdays to meet peak demand. A high school diploma and 1–2 years in leasing or customer service are expected.

Qualifications

• High school diploma or GED required.
• 1–2 years in leasing or customer service, preferably real estate or property management.
• Strong interpersonal and communication skills.
• Proficiency with property management software and Microsoft Office.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and in a team.
• Excellent organizational and multitasking abilities.

Skills

Interpersonal

Communication

Organizational

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Property management software

Microsoft Office

Job description

Community Consultant

Position Type: Full time. Weekly Scheduled Hours: 40. State: District of Columbia. City: Washington. Zip Code: 20016. Total Base Pay Range: $41,000.00 - $57,000.00

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't.

At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At Vivmark Residential, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.

Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for Vivmark.

Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.

You Have:

• A high school diploma or equivalent (GED) required.
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry.
• Strong interpersonal and communication skills.
• Proficiency in using property management software and Microsoft Office Suite.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.

How Vivmark Supports You:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info:

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Creating a better way to live is the purpose that binds Vivmark's Team Members. At Vivmark, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow team members, we are committed to creating an unforgettable experience as a great place to live - and work. We are always on the lookout for new talent!