Community Consultant

AvalonBay Communities; North Bethesda (MD); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

20% discount on apartment homes

Job summary

AvalonBay Communities, Inc. is seeking a Leasing Consultant at one of our Maryland communities.

The role focuses on guiding prospective residents through tours, presenting floorplans, and linking residents with the best living experience in a luxury apartment setting. With 40 hours weekly and a salary range of $41,000 to $57,000, the position emphasizes strong customer service, sales and marketing skills, and adherence to fair housing laws while collaborating with a motivated leasing team to

Qualifications

• High school diploma or GED required.
• 1-2 years leasing or customer service experience.
• Strong interpersonal and communication skills.
• Proficiency in property management software and Microsoft Office.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.

Responsibilities

• Conduct thorough tours and help residents find the best floorplan.
• Follow through on leads to convert prospects; weekend availability required (Saturday).
• Support leasing team daily operations to deliver a luxury living experience.
• Create personalized leasing experiences and community feel for residents.

Skills

Customer service

Sales

Marketing

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Job description

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Position Details

Weekly Scheduled Hours: 40

State: Maryland

City: North Bethesda

Zip Code: 20852

Total Base Pay Range: $41,000.00 - $57,000.00

The Role

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here! As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You have

• A high school diploma or equivalent (GED) required
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
• Strong interpersonal and communication skills
• Proficiency in using property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We Offer

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

Applications are being accepted on an ongoing basis.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)