Community Consultant

XCORP AvalonBay Communities Inc.; Cockeysville (MD); On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401k with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

Job summary

AvalonBay Communities, Inc. is seeking a Leasing Consultant in Towson, MD to join a high-performing leasing team and deliver exceptional service to residents. You will conduct engaging tours, tailor floorplan options, and help prospects envision luxury living in our communities.

Ideal candidates bring 1-2 years of leasing or customer service experience, strong interpersonal skills, and a passion for creating a great resident experience. Weekend availability is required.

Qualifications

• High school diploma or GED required.
• 1-2 years leasing or customer service experience.
• Strong interpersonal and communication skills.
• Proficiency with property management software and Microsoft Office.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and in a team.
• Excellent organizational and multitasking abilities.

Responsibilities

• Conduct tours and help residents find homes.
• Follow up on leads to convert inquiries into leases.
• Coordinate daily leasing operations and postings.
• Maintain high levels of resident and colleague support.
• Saturday availability is required.

Skills

Customer service

Sales and marketing

Follow-through

Teamwork

Communication skills

Independent work

Organization

Education

High school diploma or GED

Tools

Property management software

Microsoft Office

Job description

Community Consultant Position Type: Full time Weekly Scheduled Hours: 40 State: Maryland City: Towson Zip Code: 21286 Total Base Pay Range: $41,000.00 - $57,000.00

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role:

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here! As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.


• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.


• Follow-through. By understanding what's important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they've been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood - you help to paint a picture of what's like to call your community home.


• A genuine desire to help both residents and colleagues in Creating a Better Way to Live. You have


• A high school diploma or equivalent (GED) required


• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry


• Strong interpersonal and communication skills


• Proficiency in using property management software and Microsoft Office Suite


• Knowledge of fair housing laws and regulations


• Ability to work independently and as part of a team


• Excellent organizational and multitasking abilities

How AvalonBay Supports You:

• Comprehensive benefits - health, dental and vision, 401k with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.


• Growth based on achievement and promotion from within.


• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).


• A 20% discount on our incredible apartment homes.


• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Click on Benefits (https://jobs.avalonbay.com/benefits) for information.

Additional Info:

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

No Fees Notice & Recruitment Fraud Disclaimer:

AvalonBay Communities, Inc. ("AvalonBay") is aware that there is recruitment fraud activity whereby scammers impersonate AvalonBay and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that AvalonBay will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. If you suspect that you are being contacted by a scammer impersonating our company, please report it immediately to our official HR Department ([e-mail]).

Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live - and work. We are always on the lookout for new talent! Introduce yourself to our recruiters and we will reach out if there is a position that seems like a good match. It's all here.

Founded in 1993, AvalonBay has a distinct track record of serving people and growing communities in some of the best U.S. markets. If you thrive on responsibility, are passionate about setting a new standard for customers and possess strong leadership skills, you have what it takes to build a strong future here. In return, we offer compensation and benefits that are among the best in the business.