Community Code Compliance Inspector

City of Lancaster, Texas; Lancaster (TX); On-site; USD 45,000 - 59,000; Full time

Job summary

The City of Lancaster, Texas is seeking a Code Compliance Officer to inspect residential, commercial, and industrial properties, investigate complaints, and document enforcement activity. The role requires clear communication with residents and property owners, plus the ability to testify in court when needed.

Ideal candidates balance customer service with enforcement, maintain accurate records, and work independently in the field.

Qualifications

• Read, analyze, and interpret governmental regulations, technical procedures, and other professional materials.
• Prepare reports, business correspondence, notices, and other written documentation.
• Communicate effectively with residents, customers, employees, supervisors, and groups.
• Respond professionally to questions, complaints, and potentially difficult or emotional situations.
• Maintain accurate, detailed, and organized inspection and enforcement records.
• Manage multiple inspections, deadlines, follow-up activities, and priorities.
• Apply practical problem-solving and sound judgment when situations do not have a single standardized solution.
• Interpret written, verbal, diagrammed, and scheduled instructions.
• Perform basic mathematical calculations involving percentages, area, measurements, and related concepts.
• Maintain professionalism and composure while performing enforcement-related duties.
• Work independently in the field while maintaining effective communication with supervisors and team members.

Responsibilities

• Performs a variety of code compliance inspections involving residential, commercial, and industrial properties.
• Drives to and from inspection locations and other destinations assigned by the supervisor.
• Inspects and surveys public and private property for nuisances, sewage, trash, debris, unsanitary conditions, and other potential code violations.
• Investigates citizen complaints regarding possible code violations.
• Uses computer systems and available records to obtain information necessary for notices, correspondence, contracts, citations, and other code compliance activities.
• Prepares correspondence explaining applicable code requirements and identified violations.
• Maintains accurate records and reports relating to inspections, surveillance, enforcement activity, and follow-up.
• Documents activities thoroughly and accurately.
• Responds to and assists with resolving citizen inquiries and complaints.
• Communicates professionally and courteously with residents, property owners, employees, and other members of the public.
• Testifies in court, as necessary, regarding code compliance violations and related enforcement activity.
• Maintains assigned City vehicle and reports maintenance or operational concerns as necessary.
• Maintains communication after normal working hours in the event of an emergency.
• Must be available for after-hours emergency inspections when required.
• Complies with the City’s Code of Conduct and applicable Rules of Behavior.
• Maintains regular and reliable attendance.
• Performs other related duties as assigned.

Skills

Regulatory interpretation

Report writing

Effective communication

Customer service

Records management

Multitasking

Problem solving

Field independence

Professionalism

Education

High school diploma or GED

Job description

The City of Lancaster, Texas is seeking a Code Compliance Officer to inspect residential, commercial, and industrial properties, investigate complaints, and document enforcement activity. The role requires clear communication with residents and property owners, plus the ability to testify in court when needed.

Ideal candidates balance customer service with enforcement, maintain accurate records, and work independently in the field.