Community Case Manager

Theuniversityunion; Evanston (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Connections for the Homeless in Evanston, IL is seeking a full-time case manager to provide direct services to clients, including intake, housing assessments, crisis support, and referrals. The role requires at least one year of case management experience and a bachelor’s degree in social work or related field.

You will work on-site at 1458 Chicago Ave and collaborate with staff to develop service plans, document activities in databases and spreadsheets, and participate in group facilitation.

Qualifications

• Bachelor’s degree in social work or related human services field is required or equivalent combination of education and experience.
• Minimum one year of experience providing case management services is required.
• Strong communication skills with empathy and respect for participants are essential.
• Computer competency and comfort with data entry are required.

Responsibilities

• Provide case management for clients including wholistic goal-setting and service plans.
• Perform housing eligibility assessments (VI-SPDAT) for individuals, families, and youth.
• Coordinate with health providers and refer to services as needed.
• Track information in databases and spreadsheets and maintain records.
• Facilitate groups and provide crisis support as needed.

Skills

Communication skills

Empathy

Data entry

Computer literacy

Case management

Education

Bachelor’s degree in social work or related field

Tools

Databases

Spreadsheets

Job description

• Location 1458 Chicago Ave,Evanston, IL, 60201,United States
• Base Pay $22.00 / Hour
• Employee Type FT Non-Exempt
• Required Degree NONE
• Manage Others No

Description

• Provide case management services for Hilda’s Place (HP) clients including communicating with HP milieu staff regarding participants
• Provide case management services for drop-in clients
• Provide ongoing case management services for clients who have exited into housing
• Contact persons referred through the Suburban Cook County call center and persons referred internally; perform initial needs assessments
• Provide basic crisis intervention services over the phone and in-person to individuals experiencing acute crisis
• Provide drop-in milieu staffing
• Facilitate groups for, and in partnership with, participants
• Track all required information in relevant databases, spreadsheets and files

Case Management

Perform case management duties which include, but are not limited to:

• Partner with participants in wholistic goal-setting and develop service plans for each participant on caseload
• Perform assessments for housing eligibility (VI-SPDAT) for individuals, families and youth
• Assess participants for eligibility for other programming leading to housing (ESG, prevention, RRH, market-rate housing, etc.)
• Coordinate with internal mental and physical health providers
• Provide short-term support services to clients awaiting entry into other programming, including street survival and safety, strategies for reuniting with family or friends, etc.
• Provide referrals for complex client needs such as treatment for substance use disorders, community mental health services, primary health care services, etc.
• Develop and maintain effective working relationships with referral sources, participants and staff to ensure effective service delivery

Requirements

• Bachelor’s degree in social work or related human services field, or equivalent combination of education and experience required
• Minimum one (1) year experience providing case management services required
• Strong communication skills with a demonstrated high level of empathy and respect for program participants required
• Computer competency and comfort with data entry required
• Experience working with individuals experiencing homelessness and/or mental illness preferred

Other requirements

• Must submit to a criminal background check and submit to or provide evidence of a recent test for tuberculosis
• NOTE: All questions must be answered and if answered "yes", please provide a narrative for your responses or your application will not be considered for this role. Cover Letter highly encouraged

Summary

For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. The COVID pandemic accelerated our growth in the depth and breadth of services we offer and the organizational infrastructure to sustain this highly impactful organization. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.

Join our dedicated team at Connections for the Homeless, where we blend a commitment to making a difference with a competitive rewards package. Our full-time employees enjoy a range of benefits, consciously crafted through an equitable lens, to support their well-being and professional growth.

At Connections for the Homeless, we recognize that supporting our employees is essential in achieving our mission. We are ready to invest in you as you make a difference in our community. We can't wait for you to join us!